Developing employees as organisational assets

Kingfisher plc is one of Europe’s leading retailers based around three main sectors – DIY, electrical and general merchandise. The company employs over 130,000 people in 2,900 stores across 15 countries and has some of the best known retail brands in Europe, including B&Q, Castorama, Comet, Darty, BUT, Woolworths and Superdrug among others. Kingfisher is Europe’s leading DIY retailer and its third largest electricals business. It is also exploiting the opportunities of e-commerce through its new sector e-Kingfisher. This case study focuses on Kingfisher’s belief…