Helping develop e-business and e-customer service

Revolutions are only revolutionary when they are new. Nowhere is this more true than in the e-business revolution. Five years ago few students were aware of the potential of e-business. Today, they might deal with a number of e-business enabled companies. They might buy books through amazon.com, find information about university life from studentnet.com or bank with an internet bank, such as smile. The e-business revolution has spread enormously into many aspects of young people’s lives. IBM was the best known name in Information and…