Maintaining the co-operative difference

CIS operates in one of the most dynamic and complex insurance markets in the world. Insurance is one of the UK’s major industries, with an estimated 700 businesses providing investment and protection products to more than 46 million customers. In recent years, competition in the industry has intensified. To survive and continue to prosper, banks, building societies and life assurance companies are having to adapt their business operations and their strategies. One result of this process has been the trend for insurers and building societies…