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• × Customer service as a strategy (MP3) 1 × £6.99
• × Reclaiming the identity of a brand (PDF) 2 × £5.99
• × Recruitment and selection at Enterprise Rent-A-Car (MP3) 1 × £6.99
• × Product design through research and development (MP3) 1 × £6.99
• × Promoting the brand (MP3) 1 × £6.99
• × The importance of excellent customer service (PDF) 2 × £5.99
• × Syngenta A3 ePoster Edition 15 "Product design through research and development" 1 × £7.99
• × Innovation, research and development (PDF) 1 × £5.99
• × Becoming a lean service organisation (MP3) 1 × £6.99
• × The Marketing Collection Business Case Studies eBook 2 × £79.99
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• × Business ethics and sustainability in the steel industry (PDF) 1 × £5.99
• × Overcoming barriers to change (MP3) 2 × £6.99
• × Using planning analysts at the centre of brand development (PDF) 2 × £5.99
• × Using teamwork to build a better workplace (MP3) 1 × £6.99
• × Meeting customers' needs (PDF) 1 × £5.99
• × HM Revenue & Customs A3 ePoster Edition 12 "The economic environment" 2 × £7.99
• × Making life easier for the motorist (PDF) 2 × £5.99
• × Adding value through asset optimisation (MP3) 1 × £6.99
• × Product development through continuous improvement (MP3) 1 × £6.99
• × CEMEX A3 ePoster Edition 13 "Sustainable performance in the construction industry" 2 × £7.99
• × Health and safety in the workplace (PDF) 1 × £5.99
• × The advantages of centralisation (MP3) 1 × £6.99
• × Pursuing a growth strategy - Dixons Group (PDF) 2 × £5.99
• × Continuous improvement within an organisation (MP3) 1 × £6.99
• × Job roles at Specsavers (MP3) 1 × £6.99
• × The importance of customer service at Enterprise Rent-A-Car (MP3) 1 × £6.99
• × Strategies for leadership (PDF) 2 × £5.99
• × Communication strategies to engage a variety of stakeholders (MP3) 1 × £6.99
• × Motivation in action (PDF) 1 × £5.99
• × Socially responsible investment (PDF) 2 × £5.99
• × Meeting customer needs for competitive advantage (MP3) 1 × £6.99
• × SWOT analysis in action (MP3) 2 × £6.99
• × From ice cream van to Dragon's Den - Duncan Bannatyne (PDF) 1 × £5.99
• × Workforce planning at British Gas (PDF) 2 × £5.99
• × Balancing the marketing mix through creative and innovative strategies (PDF) 2 × £5.99
• × Discovering customer needs through research (MP3) 1 × £6.99
• × Building a brand in order to sustain its life cycle (PDF) 2 × £5.99
• × Meeting business needs through workforce planning (MP3) 1 × £6.99
• × Financial information in decision making (MP3) 1 × £6.99
• × Becoming a lean service organisation (PDF) 1 × £5.99
• × Constructing the future (PDF) 1 × £5.99
• × Delivering a superior customer experience (MP3) 1 × £6.99
• × Enterprise Rent-A-Car A3 ePoster Edition 12 "Customer satisfaction" 2 × £7.99
• × Using customer service to position a business (MP3) 1 × £6.99

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