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• × Morrisons A3 ePoster Edition 16 "Developing competitive advantage through customer service" 1 × £7.99
• × The importance of excellent customer service (MP3) 1 × £6.99
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• × CMI A3 ePoster Edition 17 "Managing change" 2 × £7.99
• × Promoting the brand (MP3) 1 × £6.99
• × How training and development supports business growth (PDF) 1 × £5.99
• × Building community partnerships (PDF) 1 × £5.99
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• × Stakeholders as partners (PDF) 2 × £5.99
• × Building a brand leader (PDF) 2 × £5.99
• × The importance of effective management (MP3) 2 × £6.99
• × The Body Shop approach to stakeholder auditing (PDF) 1 × £5.99
• × Enhancing customer service (PDF) 1 × £5.99
• × CIMA A3 ePoster Edition 15 "Controlling cash flow for business growth" 1 × £7.99
• × Creating a corporate social responsibility strategy (PDF) 1 × £5.99
• × Re-branding a Corporate Image (PDF) 1 × £5.99
• × Protecting the marketing mix through intellectual property rights (MP3) 1 × £6.99
• × Job roles at Specsavers (PDF) 1 × £5.99
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• × Developing a motivated workforce (MP3) 1 × £6.99
• × Building a better workplace through motivation (MP3) 1 × £6.99
• × Adding value through asset optimisation (MP3) 1 × £6.99
• × Achieving sustainability through lean production (PDF) 1 × £5.99
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• × Sponsorship and the marketing mix - Ford (PDF) 1 × £5.99
• × Achieving Better Public Services - The Work of the Audit Commission (PDF) 2 × £5.99
• × Using promotion to position a brand (MP3) 1 × £6.99
• × Engaging with stakeholders (MP3) 1 × £6.99
• × Using teamwork to build a better workplace (MP3) 1 × £6.99
• × Vision, values and business strategies (MP3) 2 × £6.99
• × Becoming a lean service organisation (MP3) 1 × £6.99
• × Locating a business to enhance the customer experience (MP3) 1 × £6.99
• × Developing a market plan (MP3) 2 × £6.99
• × How roles and functions contribute to organisational performance (MP3) 2 × £6.99
• × Health & Safety in the modern workplace (PDF) 1 × £5.99
• × SWOT analysis and sustainable business planning (MP3) 1 × £6.99
• × Private Finance Initiatives (PDF) 1 × £5.99
• × An integrated approach to Customer Service (PDF) 1 × £5.99
• × Using aims and objectives to create a business strategy (PDF) 1 × £5.99
• × Meeting global responsibilities by caring for communities (PDF) 2 × £5.99
• × Becoming a lean service organisation (PDF) 1 × £5.99
• × Regulating a utility (PDF) 1 × £5.99
• × Working for sustainable development in primary industry (MP3) 1 × £6.99
• × Marketing strategy for growth (MP3) 2 × £6.99
• × Roles & responsibilities (MP3) 1 × £6.99
• × Use of PEST analysis at UNISON (MP3) 1 × £6.99
• × No 7 - the relaunch of a brand (PDF) 2 × £5.99
• × Stakeholders in recycling and re-use (PDF) 1 × £5.99
• × The Absolute. Tour (PDF) 1 × £5.99
• × Using management training to build a better business (PDF) 1 × £5.99
• × The knowledge-driven economy (PDF) 1 × £5.99
• × How market research helps Portakabin to remain at the cutting edge (PDF) 2 × £5.99
• × Changing working patterns (MP3) 3 × £6.99
• × Bringing an innovative product to market: Assure® (MP3) 1 × £6.99
• × The route to fast food franchising (PDF) 1 × £5.99
• × Using research and development to improve agricultural productivity (MP3) 2 × £6.99
• × Cause Marketing - Vodafone's partnership with The National Autistic Society (MP3) 2 × £6.99
• × How HMRC collects tax revenue to support Government policy (MP3) 1 × £6.99
• × Developing the new products (PDF) 1 × £5.99
• × Partners in international trade (PDF) 1 × £5.99
• × Market research and consumer protection (MP3) 2 × £6.99
• × Flexible working patterns (MP3) 1 × £6.99
• × Superbrand sponsorship (PDF) 1 × £5.99
• × From ice cream van to Dragon's Den - Duncan Bannatyne (MP3) 1 × £6.99
• × Promoting the brand (PDF) 1 × £5.99
• × How roles and functions contribute to competitive advantage (MP3) 1 × £6.99
• × Continuous improvement as a business strategy (MP3) 1 × £6.99
• × Meeting customer needs for competitive advantage (MP3) 1 × £6.99
• × The Environment Collection Business Case Studies eBook 1 × £59.99

Subtotal: £2,591.43

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