The importance of customer service at Enterprise Rent-A-Car (MP3) 
Packaging and sustainable development (PDF) 
Communicating through the "world game", for brand and corporate reputation (PDF) 
Using market research to improve consumer focus (PDF) 
Building societies and other types of organisation (PDF) 
Promoting sustainable development (PDF) 
The Marketing Collection Business Case Studies eBook 
The Strategy Collection Business Case Studies eBook 
The Operations Collection Business Case Studies eBook 
Using technology to create a paperless office (PDF) 
Working with bottling franchisees around the world (PDF) 
Creating a competitive advantage through R&D (PDF) 
Increasing employee engagement through HRM (PDF) 
Delivering the mission statement (PDF) 
The Finance Collection Business Case Studies eBook 
The business mission of Britannia (PDF) 
The Importance of Effective Communication in a Competitive Market (PDF) 
Using promotion to position a brand (PDF) 
Motivational theory in practice at Tesco (PDF) 
Taking direct banking a step further (PDF) 
The importance of effective management (PDF) 
Securing a market leading future through SWOT analysis (PDF) 
Building sound customer relationships (PDF) 
The importance of customer service at Enterprise Rent-A-Car (PDF) 
Building a local retail strategy (PDF) 
Tesco A3 ePoster Edition 16 "Developing appropriate leadership styles" 
Strategic planning - responding to external influences (PDF) 
Sustainable performance in the construction industry (PDF) 
Job roles at Specsavers (PDF) 
SWOT analysis in action (PDF) 
The importance of excellent customer service (PDF) 
Enhancing customer service (PDF) 
Decision-making in an uncertain world (PDF) 
The Editions Collection Business Case Studies eBook 
Creating an effective organisational structure (PDF) 
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