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• × The importance of excellent customer service (PDF) 2 × £5.99
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• × Delivering a superior customer experience (MP3) 1 × £6.99
• × Enterprise Rent-A-Car A3 ePoster Edition 12 "Customer satisfaction" 2 × £7.99
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• × Developing responsiveness through organisational structure (PDF) 2 × £5.99
• × Controlling cash flow for business growth (MP3) 1 × £6.99
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• × A focus on customer service (PDF) 1 × £5.99
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• × Meeting global and local needs (MP3) 1 × £6.99
• × Social responsibility - using resources more efficiently (PDF) 1 × £5.99
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• × Using advertising to connect with consumers (PDF) 1 × £5.99
• × CIMA A3 ePoster Edition 13 "Financial information in decision making" 2 × £7.99
• × The importance of effective communication (MP3) 1 × £6.99
• × NDA A3 ePoster Edition 13 "Meeting responsibilities to stakeholders" 2 × £7.99
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• × Social and environmental responsibility (PDF) 1 × £5.99
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• × OPITO A3 ePoster Edition 14 "Management styles in the oil and gas industry" 2 × £7.99
• × Delivering the mission statement (PDF) 2 × £5.99
• × Managing stock to meet customer needs (MP3) 1 × £6.99
• × Social responsibility - using resources more efficiently (MP3) 1 × £6.99
• × Stakeholder engagement (PDF) 1 × £5.99

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