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• × Providing a customer-centric service (MP3) 1 × £6.99
• × How a brand promise drives change in a multinational organisation (PDF) 1 × £5.99
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• × The changing environment within the gas industry (PDF) 1 × £5.99
• × Nestlé A3 ePoster Edition 17 "Creating shared value in the supply chain" 1 × £7.99
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• × Tesco A3 ePoster Edition 16 "Developing appropriate leadership styles" 2 × £7.99
• × Developing long-term customer relationships (PDF) 1 × £5.99
• × The making of a box (PDF) 1 × £5.99
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• × Using Six Sigma statistical thinking to improve business processes (PDF) 1 × £5.99
• × Management styles in the oil and gas industry (PDF) 1 × £5.99
• × Extending the product life cycle (PDF) 1 × £5.99
• × The importance of excellent customer service (PDF) 1 × £5.99
• × Devising a communications plan (MP3) 1 × £6.99
• × Communication strategies to engage a variety of stakeholders (MP3) 1 × £6.99
• × Continuous improvement as a business strategy (MP3) 1 × £6.99
• × Meeting customers' needs (PDF) 1 × £5.99
• × Managing stock to meet customer needs (MP3) 1 × £6.99
• × Meeting customer needs for competitive advantage (PDF) 1 × £5.99
• × New products from market research (PDF) 1 × £5.99
• × Delivering a superior customer experience (MP3) 1 × £6.99
• × Interpreting and understanding accounts (MP3) 2 × £6.99
• × Npower A3 ePoster Edition 14 "Developing people through decision making" 1 × £7.99
• × How market research helps Portakabin to remain at the cutting edge (PDF) 2 × £5.99
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• × Engaging consumers through word of mouth marketing (MP3) 2 × £6.99
• × Overcoming barriers to change (MP3) 2 × £6.99
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