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Companies Case Studies

Creating a New Transport System for a Modern City

Cities are not just concentrations of people, they are also centres of economic activity and decision-making. Many European cities now face a transportation crisis....

Using customer service to position a business

However, customer service is only a small part of the overall offer. For example, a customer may expect good service when buying some new...

Nutrition, Health & Wellness – New Product Development at Nestlé

Businesses operate in markets that are constantly changing. Consumer tastes and expectations are always on the move. This case study examines a market-focused innovation...

Who dares wins success through intelligent risk

A story of global success No study of business success in the twentieth century would be complete without mentioning Coca-Cola. Coca-Cola is the product which...

Coca-Cola and sports partnership through competition

The importance of image Our image is the way in which others see us. People quickly form opinions about us from the way we dress,...

Working with bottling franchisees around the world

The Coca-Cola Company is the world's largest beverage company and is the leading producer and marketer of soft drinks. Today, Coca-Cola is consumed throughout...

Within an arm’s reach of desire – global marketing

Global marketing has become a reality. The product most representative of this process is Coca-Cola's Robert Woodruff, former chairman of The Coca-Cola Company, stated...

Making the world’s best-known product

How is the most widely recognised product in the world made? How are the required quality standards met for every single unit of that...

Communicating through the “world game”, for brand and corporate reputation

Football is the 'world game' and Coca-Cola is the brand name of the world's biggest selling soft drink, so it is hardly surprising that the two...

Building a workforce for the future

The world of work has changed dramatically in recent years. Gone are the days of jobs for life in which an individual might work...

Using a range of management styles to lead a business

For organisations to develop they require a direction. The people who manage the business provide the direction. Taking responsibility for making decisions and running...

Recruitment and selection at Enterprise Rent-A-Car

Enterprise Rent-A-Car (Enterprise) was founded by Jack Taylor in 1957 in the basement of a car dealership in St Louis in the USA. The...

Developing clear strategies to fulfil strategies within cultural aims and values

Enterprise Rent-A-Car was founded in 1957 by Jack Taylor in St. Louis and is still operated by the Taylor family. Since its formation, it...

Driving change through values and culture

The external environment is continually changing, which means that to remain competitive and continue to satisfy both the needs of the market and its...

Using market research to improve consumer focus

Not so long ago, many organisations were quite prepared to take production decisions without any proper analysis of their market. Sometimes decision-makers hit on...

Intellectual property rights and entrepreneurship

People have ideas all the time. In business, new ideas can lead to new products and services. They can lead to a better way...

Vision values and mission in driving strategy

The familiar blue and yellow colours of the IKEA logo (also the colour of the Swedish flag) can be seen in stores in 18...

Entrepreneurship in engineering

In an increasingly service-orientated world of work, it is easy to miss the vital role engineers play in transforming our lives. Engineering is the...

The importance of effective communication in a competitive market

Effective communications is a key element of any business’s operations. How well a business communicates with its stakeholders, both internal or external, will have...

Competing in the global marketplace

The Overseas Trade Services (OTS) network is a partnership between the major Government departments involved in exporting and promoting British industry abroad. The key...

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