Tesco A3 ePoster Edition 14 "How training and development supports business growth" 
Re-branding a Corporate Image (PDF) 
Using sponsorship to increase brand awareness (MP3) 
Leading a revolution in banking (PDF) 
Using IT in sales and marketing (PDF) 
The product life cycle and online fashion (PDF) 
Growing a business by developing products and markets (PDF) 
Building a photographic system around the user (PDF) 
Sustainability through investment (PDF) 
Developing an effective organisational structure (PDF) 
Supporting new business start-ups (PDF) 
Creating a new transport system (PDF) 
OPITO A3 ePoster Edition 14 "Management styles in the oil and gas industry" 
Workforce planning at British Gas (PDF) 
Cause Marketing - Vodafone's partnership with The National Autistic Society (PDF) 
Innovation in infant nutrition (PDF) 
Using promotional strategies to connect with stakeholders (PDF) 
TNT A3 ePoster Edition 16 "Delivering a business strategy" 
Creating consumer demand for Sky TV through sports (PDF) 
The People Collection Business Case Studies eBook 
Operations management: the Wincanton way (PDF) 
First Group A3 ePoster Edition 13 "Managing external influences" 
Securing a market leading future through SWOT analysis (PDF) 
Unison A3 ePoster Edition 17 "Developing responsiveness through organisational structure" 
Using sponsorship to increase brand awareness (PDF) 
The importance of excellent customer service (PDF) 
BT A3 ePoster Edition 16 "Stakeholders as partners" 
Teaching youth to build businesses (PDF) 
How market research helps Portakabin to remain at the cutting edge (PDF) 
Using strategy and planning to measure, monitor and report performance (PDF) 
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People Case Studies by topic
Communicating through the “world game”, for brand and corporate reputation
Football is the 'world game' and Coca-Cola is the brand name of the world's biggest selling soft drink, so it is hardly surprising that the two...
Using effective communications
Although they might not know it, when people are at work they engage in the process of communication all the time. For example, they...
Using communications to develop business opportunities
Direct selling
Amway was set up in 1959, with only a disused service station as a base. Today, Amway is one of the world's largest...
Recruitment as a business process
For these individuals, the workplace of the future will be quite different from that of the past. For example, there will be a continuing...
Developing key skills for a lifetime of opportunity
If you ask your friends about how school or college is helping them to achieve their ambitions, they will probably talk about their performance...
Moving decision making down the line
Today, we have moved well beyond the time when decisions were made at the top of an organisation and then passed ‘down the line’...
Using diversity and inclusion to provide better service
Tesco is the UK’s leading retailer, serving millions of customers every day. It also employs more people than any other company, with over 300,000...
Establishing a diversity initiative
In a rapidly changing business environment decision-takers in large organisations are recognising that, in order for their company to succeed, they need to develop...
The business benefits of diversity
Differences can come from individual characteristics and life experiences, such as where you went to school or where you live. Being married or in...
The role of an equal opportunities policy
A critical issue in the development of a successful working relationship is whether we believe we are treated differently from someone else, not because...
Overcoming barriers to change
The external environment in which businesses operate is continually changing. Businesses must respond to these changes to remain competitive and continue to meet the...
Developing the skills for managing change
Change is something that happens in businesses all of the time. Change can occur in an organisation’s internal or external environment. As a result,...
Making things better
This study focuses on the way in which Philips has transformed its organisation and culture in order to flourish in the modern competitive world....
Motivating through total reward
RBS is one of the world's leading financial services companies providing a range of retail and corporate banking, financial markets, consumer finance, insurance, and...
Motivation within an innovative work environment
Individuals work for many different reasons. Financial rewards are frequently a key factor in influencing why individuals undertake certain jobs. However, money is not...
Developing a motivated workforce
In 2005 the government brought this work under the control of a new organisation, the Nuclear Decommissioning Authority (NDA). NDA does not directly manage...
Workforce planning in the global oil and gas environment
Today most people, probably yourself included, have come to expect energy at the touch of a button or the flick of a switch. Until...
Using teamwork to build a better workplace
In the business environment, nearly all individuals within an organisation will belong to one or more groups or teams. A team is a set...
Workforce planning at British Gas
British Gas is part of the Centrica Group. It is the country”s best recognised energy brand. Centrica is a multinational company, with businesses in...
UNISON and unions’ wider role
UNISON works with both employers and employees to ensure that public service workers receive a fair deal. A big advantage for any worker represented...
Organisations and Unions
UNISON
Formed in 1993 when three public sector unions joined together, UNISON is the UK's largest union. The merger created a stronger union voice to...
Trade associations at work
This case study covers the role played by Trade Associations in the UK economy. It draws on examples from four contrasting industrial and service...
Recruiting selecting and training entrepreneurial managers
The Arcadia Group Limited is one of the UK's largest fashion retail companies with over 25,000 employees, 2,000 outlets throughout the UK and a...
Recruiting selecting and training for success
The importance of recruitment
For McDonald's, people are its most important asset. This is because customer satisfaction begins with the attitudes and abilities of employees...
Recruitment and selection in the energy industry
Businesses need to recruit and select the best people. This helps them achieve their aims and objectives. This is particularly relevant in the fast-moving...
How roles and functions contribute to competitive advantage
A Nottingham County Surveyor, Edgar Purnell Hooley, discovered tarmac by accident in the early 20th century. He found a barrel of tar had spilled...
Developing an effective organisational structure
Syngenta is a world-leading plant science business. It is committed to promoting sustainable agriculture through innovative research and technology. Its purpose is 'bringing plant potential...
Operations management: The Wincanton Way
Wincanton's mission is 'delivering supply chain solutions across Europe'. The company is customer focussed: its aim is to help its customers become more efficient...