Communicating through the "world game", for brand and corporate reputation (PDF) 
Responding to changing customer requirements: the drive towards Wellness (PDF) 
Foreign Commonwealth Office A3 ePoster Edition 14 "Delivering the mission statement" 
Strategy in action - healthy schools (PDF) 
Tesco A3 ePoster Edition 15 "Motivation theory in practice at Tesco" 
Achieving Better Public Services - The Work of the Audit Commission (PDF) 
CIMA A3 ePoster Edition 15 "Controlling cash flow for business growth" 
Competing in a highly regulated environment (PDF) 
Strategy and the Environment (PDF) 
Responding to a changing market (PDF) 
Strategies for leadership (PDF) 
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Roles and Responsibilities
How roles and functions contribute to competitive advantage
A Nottingham County Surveyor, Edgar Purnell Hooley, discovered tarmac...
Business Environment
Constructing the future
Many people perceive the construction industry as towering cranes...
Customer Focus
Building sound customer relationships
Royal & SunAlliance is one of the world’s major...
Arcadia
Recruiting selecting and training entrepreneurial managers
The Arcadia Group Limited is one of the UK's...
Department of Trade and Industry (DTI)
Partnerships with people
Organisations ought to consist of people working together in...
Business Dictionary
What is Blockchain and Cloud Integration for Business Security
Blockchain technology has emerged as a revolutionary force in...
What is Organisational Competence
Organisational competence refers to the collective capabilities, skills, and...
What is Artificial Intelligence for Business Growth
Artificial Intelligence (AI) has emerged as one of the...
What is Demand Forecasting AI
In the contemporary business landscape, demand forecasting has emerged...
Case Studies
How innovation drives research and development
Using a laptop computer, Smartphone or iPad has become an essential part of everyday life for many people. Few,...
Decision making techniques
A business aims to generate value for its owners, customers and other stakeholders. It must decide how to combine...
Controlling cash flow for business growth
CIMA is the Chartered Institute of Management Accountants. Its members are trained and qualified in the vital area of...
Client servicing in a customer-focused organisation
This case study focuses on how one of this country’s major service organisations, The Equitable Life Assurance Society, has...
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