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• × The importance of excellent customer service (PDF) 2 × £5.99
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• × Meeting customers' needs (PDF) 3 × £5.99
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• × Adding value through asset optimisation (MP3) 1 × £6.99
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• × Meeting business needs through workforce planning (MP3) 1 × £6.99
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• × Delivering a superior customer experience (MP3) 1 × £6.99
• × Enterprise Rent-A-Car A3 ePoster Edition 12 "Customer satisfaction" 2 × £7.99
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• × Developing responsiveness through organisational structure (PDF) 4 × £5.99
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• × Social responsibility - using resources more efficiently (PDF) 1 × £5.99
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• × CIMA A3 ePoster Edition 13 "Financial information in decision making" 2 × £7.99
• × The importance of effective communication (MP3) 1 × £6.99
• × NDA A3 ePoster Edition 13 "Meeting responsibilities to stakeholders" 2 × £7.99
• × Building societies and other types of organisation (MP3) 1 × £6.99
• × Managing change: a new approach to legal services (PDF) 1 × £5.99
• × The role of stakeholders (MP3) 2 × £6.99
• × Using skills to respond to the external environment (MP3) 2 × £6.99
• × Social and environmental responsibility (PDF) 1 × £5.99
• × Organisations and unions (MP3) 1 × £6.99
• × OPITO A3 ePoster Edition 14 "Management styles in the oil and gas industry" 2 × £7.99
• × Delivering the mission statement (PDF) 2 × £5.99
• × Managing stock to meet customer needs (MP3) 1 × £6.99
• × Social responsibility - using resources more efficiently (MP3) 1 × £6.99
• × Stakeholder engagement (PDF) 1 × £5.99
• × Corporate Social Responsibility (PDF) 1 × £5.99
• × Effective strategies for long-term growth (MP3) 2 × £6.99
• × Developing the skills for managing change (PDF) 2 × £5.99
• × Developing growth strategies to become a market leader (PDF) 2 × £5.99
• × Extending the product life cycle (MP3) 1 × £6.99
• × Using research and development to improve agricultural productivity (PDF) 1 × £5.99
• × Adding value through health and safety (MP3) 1 × £6.99
• × Building a brand in order to sustain its life cycle (MP3) 1 × £6.99
• × Using new product development to grow a brand (MP3) 1 × £6.99
• × Building the Jaguar S-Type (PDF) 2 × £5.99
• × The use of social media in promotion (PDF) 2 × £5.99
• × Taking a long-term view - developing fuels for the future (MP3) 1 × £6.99
• × Recruitment and selection in the energy industry (MP3) 1 × £6.99
• × The People Collection Business Case Studies eBook 1 × £109.99
• × Protecting the marketing mix through intellectual property rights (MP3) 1 × £6.99
• × Business activities and care for the environment (PDF) 1 × £5.99
• × Continuous Improvement - The Corus Way (PDF) 1 × £5.99
• × The importance of customer service (PDF) 1 × £5.99
• × Working for sustainable development in primary industry (PDF) 2 × £5.99
• × The Finance Collection Business Case Studies eBook 1 × £29.99
• × Meeting customers' needs through the Internet (PDF) 1 × £5.99
• × Using technology to improve economies (MP3) 1 × £6.99
• × Ethically serving stakeholders (MP3) 1 × £6.99
• × Meeting needs in a competitive sector (MP3) 1 × £6.99
• × The importance of excellent customer service (MP3) 1 × £6.99
• × Meeting business needs through training and development (MP3) 2 × £6.99
• × Managing the supply chain to meet customer needs (MP3) 1 × £6.99
• × Re-generating a mature market (PDF) 1 × £5.99
• × An enterprising approach to a marketing re-launch (PDF) 1 × £5.99
• × Using a range of management styles to lead a business (MP3) 2 × £6.99

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