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Tarmac's functions - working together towards its mission statement (PDF) 
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Arcadia
The recruitment, selection and training of people at Arcadia
In 2002, Philip Green bought Arcadia for £800 million....
Business Environment
The message is in the medium
Put a Victorian school teacher into a modern classroom,...
Aims and Objectives
Using technology to create a paperless office
Information technology has become increasingly important in the life...
Lean Production
Becoming a lean service organisation
The Legal Services Commission is a service organisation. It...
Business Dictionary
What are Supply Chain Efficiency Tools
In the contemporary business landscape, the efficiency of supply...
What is Customer Engagement
In today's competitive marketplace, customer engagement has emerged as...
What is Operational Workflow Planning
Operational workflow planning is a critical aspect of organisational...
What is Mindfulness in Leadership
Mindfulness, a concept rooted in ancient contemplative traditions, particularly...
What is AI for Customer Insights
Artificial Intelligence (AI) has emerged as a transformative force...
Case Studies
Delivering a business strategy
TNT is the market leader in the provision of business-to-business (B2B) express delivery services. It delivers documents, parcels and freight...
Interpreting and understanding accounts
How much is the business worth? Are sales growing or declining? What about cash flow? These and many other...
Securing customers interests through mutual ownership
The changing market for building societies
Building societies have a long history of caring for their members. They encourage them...
Positioning the brand
Few organisations operate in a static environment. As we move toward the last years of the 20th century, the...
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