TNT A3 ePoster Edition 17 "Delivering a superior customer experience" 
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Welcome to Business Case Studies >
Welcome to our business site, we have over 600 case studies that cover a wealth of business topics in real businesses, our business theory pages cover all the topics you need to know in business. In our eBook store you can download PDF versions of all our case studies or get one of our ebook collections, if you prefer we have audio case studies or printed books.
With access to over 6,000 articles that cover all aspects of business, lifestyle and technology featuring topics like how to start your own business, small business trends, marketing tips and practical advice for business owners, trading and cryptocurrency.
The case studies that have been constructed to help you learn about business from real life examples within some of the biggest businesses in the world. You can get unlimited access with a subscription, or you can download any case study from our eBook store.
Responding to an emerging market
'The industry as a whole is under-achieving.' This was the verdict of the Construction Task Force, led by Sir John Egan, in July 1998....
Customers, process and people
Customer service describes the activity of identifying and satisfying customer needs and, over time, exceeding customer expectations. This case study focuses on how Standard...
Using market research to improve consumer focus
Not so long ago, many organisations were quite prepared to take production decisions without any proper analysis of their market. Sometimes decision-makers hit on...
Training and development at NDA
Nuclear reactors for the production of energy (electricity) were first used in the mid-1950s. In 2005 the Nuclear Decommissioning Authority (NDA) was set up...
Using a range of management styles to lead a business
For organisations to develop they require a direction. The people who manage the business provide the direction. Taking responsibility for making decisions and running...
Developing people through decision-making
RWE npower is a leading energy company in the UK. It is part of the German-owned RWE, one of Europe's leading utilities. Part of...
Managing trading risk
This case study examines the importance of futures trading and focuses more specifically on commodity futures trading. The futures market plays a key role...
Controlling cash flow for business growth
CIMA is the Chartered Institute of Management Accountants. Its members are trained and qualified in the vital area of management accountancy. Businesses can only...
The business mission of Britannia
Britannia is the third largest UK building society, with group assets exceeding £16 billion. Following the conversion to plc status of a number of...
Integrated information systems seeing the whole picture
An independent research organisation recently examined the work practices of 1,501 companies in six countries. They found that disorganised work practices within these business...
The importance of customer service
Customer serviceis the whole activity of identifying customer needs in all their complexity, satisfying them fully, and keeping them satisfied. Customers are people who...
Supporting business through standards
New goods and services come to market after a sequence of activities:
researchdevelopmenttestingproduction and launch.
This case study shows how BSI British Standards (BSI), the UK”s...
Building the heritage of sustainable products
This case study examines how Akzo Nobel is building on the heritage of some of its established coatings for timbers at a time when...
Enterprise in the fast lane
An entrepreneur is someone who is prepared to take a risk by setting up and organising a new business or enterprise, without the certainty...
Matching people with technology to create a global strategy
In recent times, the structure and operation of many major industries has changed greatly through their use of information technologies.
For example:
online data systems have...
Packaging and sustainable development
Most companies that manufacture or use packaging accept that they need to produce and use it in ways that are environmentally, economically and socially...
Meeting the challenge
Governments markets are made up of the spending of National and Local governments. Each year the government spends billions of pounds on a range...
How a regulatory system works in practice
The term utility is widely used today to include those public services which supply water, sewerage, electricity, gas, telecommunications and waste disposal. All of...
We have case studies from over 250 corporate companies like Adidas, Coca Cola, Cadbury Schweppes and many more.
Securicor and the private finance initiative
The government spends millions of pounds of public money on providing services to meet the needs of the public each year. Public sector markets...
Re generating a mature market
Conventional wisdom tells us that most products have a limited life-cycle. Initially the product may flourish and grow, eventually the market will mature and...
Turning waste into wealth
The challenge facing the world economy today is to provide sustainable approaches to economic growth. Industrial processes have the potential to provide better living...
Our business theory pages cover all the topics you need to know in business.
Business in the community
The term business in the community relates to the relationships that a business develops with stakeholders in its external environment. In addition Business in...
Market research
Market research involves collecting, recording and making sense of all the available information which will help a business unit to understand its market. Market...
PEST analysis
Before creating business plans or making decisions, it is important to 'scan' the external environment. This can be achieved through a PEST analysis, i.e....
Our business articles cover all aspects of business including, brexit, SEO, business taxation and so much more.
How You Can Improve Your Business Management Skills
Competition over clientele has become much more intense, mainly due to the fact that in today’s reality, more people have access to capital which...
Use of tin ingots for surface treatments
Everything around the globe rotates about production and manufacturing regardless of the industry. The growth in technology has made it easy to run industries...
eCommerce ideas for the upcoming year
E-commerce is having another great year and the industry will more than likely continue to grow in the future. Those who have managed to...
How Your Social Organisation Can Be Better Organised and More Effective
Social service organizations such as community non-profits, small local government agencies, and church organizations frequently struggle to be as effective and organized as their...
Low budget marketing ideas for small business owners
Marketing is one of the most important aspects of building and running a business. People can’t buy from you if they don’t know you...
Improving Predictive Analysis Through Imputation
Have you ever wondered how financial institutions seem ahead of the curve when it comes to markets and related services for their clients? This...
Who benefits from a weak dollar
While it is a major currency, the dollar rises and falls against other currencies in the same way as other currencies rise and fall....
5 Reasons To Hire A Lawyer When Starting A New Business
Establishing a new business in Melbourne is exciting, but it can also be challenging. There are just too many things to think about, such...
Legal Update: Comparing State Business Name Requirements
There are over 30 million small businesses in America, and this number is constantly growing. With such a significant number of enterprises comes a...
Cash flow problems – why it’s a common tipping point for businesses
The key indicator that your business is facing serious cash flow problems is when it can’t afford to keep up with payments as and...
What are the benefits of carrying out a company audit?
A company audit has multiple benefits and can easily add a lot of value to your business. But for those who are a little...
Trading Platform
Traders are always keen on finding new opportunities for expanding their business. They are in search of new trading platforms where they could attain...
Top careers to choose in the casino industry
The casino business is a lucrative business earning millions of dollars in revenue every year. With millions of people spending money on this business,...
Overcoming The Skills Shortage
Global BPO’s shared services can help your business beat the shortage
We’ve all had enough of shortages lately. The problem started with supermarket shelves, more...
Step-by-Step Guide To Building Team Cohesion
In the workplace, there are plenty of ways that morale and productivity can be damaged. One such way is through the lack of team...
Brochure Design 101: How To Create The Perfect Brochure
In today’s digitalization age, offline marketing is often done just to have it in the mix. For a lot of businesses, however, it can...
Five Things Your SEO Package Must Have
Statistics suggest 90% of consumers will look online before they decide to make a purchase of any kind, and that means an opportunity to...
Social media marketing mistakes you should avoid today
Apart from having the best trade show displays in your business and using a host of other marketing strategies for your business, you are...
5 Essential Tips to Help Your Child Prepare for Their GCSEs
As your child approaches their GCSEs, it's natural for you to feel almost as worried as they do.
The GCSE exams are a crucial milestone...
Students hate writing essays
Writing is an integral part of a student’s life and there are many students who in fact hate writing texts at all. But, there...
How to Get the Most Out of Your College Internship
In the bustle of this ever-changing world, scoring an internship is like striking gold. It's like getting a backstage pass to the real deal...
How has the online casino industry evolved in the UK?
The gambling industry in the UK has grown tremendously over the years. At this point, gambling affects the UK economy significantly. This form of...
Online Casino Rating in the UK: How to Become the Best?
Choosing a good online casino that is safe and reliable is important for players. The convenience of the game, honesty and speed of withdrawal...
Why you should get on board the online gambling niche today
Over the last few years, there has been an unprecedented level of growth in the online gambling industry. The proliferation of internet usage, in...
Do Video Games Affect Morality?
In recent years, we see more video games "blaming" due to the rising number of mass shootings by increasingly younger offenders in the U.S....
How blockchain is changing video gaming
Things
are always changing for software developers which makes the occupation
challenging and exciting.
Technology
doesn’t stay still even for a moment. The latest developments are changing the...
The Future of Virtual Reality Gaming
Gaming is not just about the pixels on the screen; the experience also involves those who make the game, the gamers, those who sell...
Does CBD oil for horses work?
When it comes to taking care of animals, we humans have already researched it more often than we did before. They are easier to...
How to make CBD gummies at home
CBD is often taken in varied ways in which. you'll be able to vape it, smoke it or ingest it in another manner, in...
How to market an e-liquid brand
Serial entrepreneurs are always attracted to the industries with the highest potential profit margins, and the e-liquid industry certainly qualifies for that description.
In...
British entertainment industry: cinema, theatres and amusement parks
The cordiality, nationality, etiquette and reverence for tradition is carried by countless films and goldenbet casino.
A true knowledge of British culture is expressed by...
3D harm and use
3D is popular. Films and videos of the format are colorful,
realistic but not as safe as it may seem at first.
According to the
researches of...
What is Shapewear and Why Do You Need It?
In the world of fashion and comfort, body-shaping lingerie is an unheralded game-changer. A well-curated piece not only enhances a woman's natural body contours...
9 Considerations to make before you retire
The thought of a work-free life might fill you with utter glee. After all, there will be no more early mornings or early nights,...
Six Small Appliances That Are Essential In Kitchens In 2020
You must be in the process of building your dream kitchen. If you have been on the hunt for the perfect fitted kitchen and...
Advantages of Buying Diamonds in 2020
The diamonds you own give you an attitude you never discovered on your own. It let's you reveal a stunner in you, while you...
Emergency Vehicle Lights on Vasa Shop
Do you own a vehicle and need an emergency light? Well, Vasa shop is the right one-time shop where you can get the best...
How to Save Money on Airport Parking: 6 Effective Strategies
Who wouldn’t want to drive to and from the airport by car to start and end their trip in the most convenient way possible?...
Top Methods of Vehicle Security
Your vehicle, whether that is a car, van, motorcycle, HGV or motorhome, will probably be the second most expensive purchase you make after your...
7 Considerations before purchasing window blinds
Windows attract a lot of attention from guests and passersby, and they are the central point of interest in any room. When considering Sona...
Abdullatif Al Shelash Explains Saudi’s Push To Increase Homeownership
Sheikh Abdullatif Al Shelash says homeownership in the Kingdom of Saudi Arabia is more popular than ever and Saudi Home Loans where he sits...
Reasons To Install A Mezzanine Floor Lift
Mezzanine floor lifts are an excellent solution for workplaces looking to save some space while moving heavy goods efficiently and safely between different mezzanine...
What are the things worth buying from Dubai, UAE?
Every travel enthusiast and individual wants to have a trip to Dubai, UAE. Why?
The reason is because of its excellent infrastructure, sightseeing, and extravaganza....
Hotel Revenue Management Trends & Innovations in 2022
Revenue managers for a long time had every element of success historical data, reliability, and demand that can be forecasted with great accuracy, proven...
7 helpful tips to provide an excellent experience for your hotel guests
Hotel owners and managers---did you know that improving your customer experience for your guests could save you both valuable time and money? Excellent guest...
Our technology articles cover all aspects of technology including, cryptocurrency, computing, websites and so much more.
Tips to Organize Your Team for Digital Transformation
Digital technologies are critical to the success of companies. According to a recent survey by McKinsey, 64% of business executives believed their companies must...
5 Ways technology has drastically improved the way we do business today
Technology is always rapidly evolving and expanding, providing new opportunities and innovative solutions to some of today's most pressing matters. Understanding some of the...
Here’s why tech is so important in the world of business
Technology has a very important impact on business operations. It doesn’t matter how big your enterprise is because technology has benefits which are tangible...
Face and Voice Recognition for Authentication: MobiDev Case Study
As the world moves online, the threat of leaking sensitive data online grows as well. According to IBM, 20% of data breaches are caused...
The best PDF editing app for iOS
Why do you need PDFs? The docx extension is often the choice for the final output of digital documentation, but people sometimes look to...
Why is Customized Software Development the Right Choice for Your Business Requirements
Developing programs to meet individual needs is a fairly popular service within today's reality. Business owners strive for maximum automation, efficiency, and rationalization of...
The xbitcoin club is the best solution for profitable investments
Currently, bitcoin is the most popular cryptocurrency, despite the fact that new types of currencies regularly appear. Bitcoin leads in any rating, this is...
How to start a cryptocurrency business
Starting a business is easier than ever now, all the tools to take your ideas from your head into the market, whether your business...
Should You Invest in the Immediate Profit App?
Yes, as the cryptocurrency industry is on fire right now, and many people are making mega-profits in a very short time. You, too, may...
Tips to extend your phones battery lifespan
Image source: lifedailythings
How do you feel when you are out, and your phone’s battery dies or is about to die? Well, the most common...
5 Reasons to Use a Budgeting App to Manage Your Finances
Are you looking for a way to create an effective budgeting plan that you can easily follow? If so, budgeting apps might just be...
Mobile app: a must have integration for any business that wants to keep on thriving in great measure
In the last few
years, mobile apps have revolutionized different aspects of the business sector
to a meaningful extent. There are numerous businesses that have been...
Only Use the Right Criteria to Buy a Domain Name for Your New Blog
Are you planning on starting a new website for your business? There are a lot of things that you are going to need to...
How to build online presence for your business
The online presence of your business allows you to connect with potential customers while increasing the legitimacy and stature of your business. Modern customers...
Reasons to consider special hosting for your online store
Are you looking to take your online store to the next level? If so, you might want to consider special hosting options that are...