The importance of customer service at Enterprise Rent-A-Car (MP3) 
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Welcome to Business Case Studies >
Welcome to our business site, we have over 600 case studies that cover a wealth of business topics in real businesses, our business theory pages cover all the topics you need to know in business. In our eBook store you can download PDF versions of all our case studies or get one of our ebook collections, if you prefer we have audio case studies or printed books.
With access to over 6,000 articles that cover all aspects of business, lifestyle and technology featuring topics like how to start your own business, small business trends, marketing tips and practical advice for business owners, trading and cryptocurrency.
The case studies that have been constructed to help you learn about business from real life examples within some of the biggest businesses in the world. You can get unlimited access with a subscription, or you can download any case study from our eBook store.
Live breathe and wear passion
Have you ever heard of passion in the marketing mix? How about people? Those two Ps never seem to figure alongside the famous four...
A focus on customer service
Over recent years many changes have taken place in traditional service organisations. There have been many reasons for these changes. Some have been brought...
Developing new products
Mr King C. Gillette devised and marketed the first safety razor in 1901. In a short space of time, Gillette converted his idea into...
Developing a motivated workforce
In 2005 the government brought this work under the control of a new organisation, the Nuclear Decommissioning Authority (NDA). NDA does not directly manage...
Flexible working patterns at the Audit Commission
Today's working world is dramatically different from that of the past. Charles Handy in his book, The Future of Work (1984), warned that the old patterns...
Motivating through total reward
RBS is one of the world's leading financial services companies providing a range of retail and corporate banking, financial markets, consumer finance, insurance, and...
Trading places
In order to make judgements about business activities, individuals require information. Accounting acts as an information system by processing business data so that interested...
Costing aircraft components
When we think about the cost of an aircraft, we tend to think of the cost of buying the product rather than the costs...
Controlling cash flow for business growth
CIMA is the Chartered Institute of Management Accountants. Its members are trained and qualified in the vital area of management accountancy. Businesses can only...
Product development through continuous improvement
Corus is part of the Tata Steel Group, the world's sixth largest steel producer. Within Europe, Corus is the second largest steel producer with...
Design as a differentiator
Good design is an important attribute of a successful product. A well designed product will stand out from rivals, win customer loyalty and sometimes...
Client servicing in a customer-focused organisation
This case study focuses on how one of this country’s major service organisations, The Equitable Life Assurance Society, has harnessed modern technology in order...
Creating strategic direction
In order to grow, a business needs to develop competitive advantage. This means that it is different or does things better than its rivals....
Making the things that make communications work
Organisations gain many different operational benefits from producing goods or providing services on a large scale. As they get larger, often through the integration...
On-line shopping: the Dixons experience
Retailers simply cannot afford to ignore these developments. However, not all retailers are equally well placed to take advantage of this changing environment for...
Whitbread in the community
All organisations operate within a wider environment in which they need to carefully build up and to sustain long-term relationships. In recent times it...
Integration in the public sector HM Revenue and Customs
To integrate or merge means to join together. There are often advantages for two organisations to merge to become one. The most important is...
Decision making across the business cycle
CIMA, the Chartered Institute of Management Accountants, is the world’s leading body for management accountants. Management accountants can provide management information and insights as...
We have case studies from over 250 corporate companies like Adidas, Coca Cola, Cadbury Schweppes and many more.
Delivering a superior customer experience
The reputation of a business may be affected by what its customers think and say about its products or services. This is driven by...
Building a local retail strategy
In the 21st century, consumers really do matter and businesses that wish to prosper must address their needs. This case study illustrates the high...
The acquisition of Dr Pepper/Seven Up Company Inc
This case study focuses on how Cadbury Schweppes acquired the American-based company Dr Pepper/Seven-Up. Of particular interest is the thinking and purpose behind the...
Our business theory pages cover all the topics you need to know in business.
The external environment
A business converts inputs into outputs in order to make a profit. However, the business does not exist in a vacuum, it exists within...
Calculating costs of production
Costing is an important aspect of production because:
by knowing how much it costs to produce an item or to carry out an activity it...
Our business articles cover all aspects of business including, brexit, SEO, business taxation and so much more.
Sprint to Success: Implementing Agile Methodology in Your Business
To survive in the current business landscape, entrepreneurs need to think on their feet. Changes are bound to happen, which is why it’s the...
What Are the Key Trends Changing eCommerce Today?
According to Statista, in 2020, online sales amounted to $4.9 trillion worldwide. By 2025, this figure will almost double and it is expected that...
6 crucial elements for opening up your very first Shopify store
Shopify is the digital world's best-known and fast-growing crowd favorite when it comes to e-commerce platforms. You can use over 70 payment gateways with...
What is Thought Leadership and Why Does it Matter in Business?
What is thought leadership and why does it matter in business? Thought leadership is the ability to think strategically and critically about an industry...
6 Ways To Scale Your Business
Having a successful business that brings profit is the dream of every entrepreneur. But, the journey can be hard and complicated, so a lot...
5 Powerful Ways to Market Your Small Business
Everything you think you know about marketing your small business has changed in the last couple of years more than it had in the...
Top 5 small business investment opportunities in Pennsylvania
You have the capital and ready to set up a business in
Pennsylvania but lacking in ideas? You are not sure which business will suit
the...
Strategies for attracting talents in China
China is a large country that houses lots of
great talent for the majority of businesses. The booming market in China is an
opportunity not everyone...
Importance of Translation in Multicultural Society to Build Effective Relationships
One of the important aspects of a multicultural society is coexistence. People must get ideas from people from near and far. After all, all people...
EUR/USD on an Upward Trajectory – Time for Investors to Get Their Hands Dirty?
Over the years, EUR/USD has maintained its status as the most traded currency pair in the world. This pair has been a good proxy...
What is dilution and how can it affect investors?
As a startup grows, both its needs and its relationship with investors also change. One of the situations that occur during this evolution occurs...
4 Money-saving tips that can help revive your construction business
As you try to scale your construction business’ growth, saving money can become a task.
With a world of expenses to look after, your company’s...
What is a Time Sheet and How Does It Work?
Timesheets function as records, documenting the number of hours an individual dedicates to specific tasks or projects. This mechanism enables employers to track work,...
A Few Tips for Improving Your Communication Skills
Communication is defined as the passing on of ideas and information by speaking, writing or using some other medium. In business, in relationships or...
Bereavement leave this is what you need to know
Bereavement
Leave is a tricky topic for any HR professional. The employee experiencing loss will be
naturally overwhelmed by feelings of loss but also the practical...
5 Reasons Why Your Facebook Lead Generation Campaign Is Failing
With 1.6 bn daily active users, Facebook offers businesses access to every kind of target audience. Facebook is a great way for businesses to...
The top Instagram updates you need to know
Stay informed of Instagram updates to justify your social stance.
Instagram is a world in itself. It is evolutionary, revolutionary, transforming and dynamic. So...
Surging Sales? 6 Tips for Meeting Increasing Business Demands
Good business management often means being prepared for the worst, especially downtime and low revenue. But, when business unexpectedly booms, meeting increasing business demands...
Calculus homework assignment help that stays between you and helphomework.net
Struggling with your math homework and don’t know where to get help? Generally, you understand all topics and cope with all assignments yourself, so...
Apps that will help improve your essay writing skills
Writing essays is an inevitable part of the educational process. So many students opt to turn to a trusted essay writing service to alleviate...
MLA Sample Paper
MLA are the norms of formatting and citation. They are widespread in academic and professional paper projects in English. Suppose you want to write...
Thailand gambling guide in 2021
Thailand has banned all kinds of gambling and has listed the act as very strict. The only exception to the prohibition is national lotteries...
Why Online Casino Slot Games Are Entertaining
If you’ve ever had some free time on your hand and are wondering how to while away the hours, then you might want to...
How to successfully win in sports betting
Every sports betting enthusiast has one thing in mind: bet and win. They cannot think of anything other than winning when they place their...
The ultimate guide to online gaming
With so much time at home due to Covid-19, a lot of us are enjoying new hobbies. Why not try one that is fun...
Path of Exile Crafting Tips
Get started with crafting
In a nutshell, crafting in Path of Exile means improving the quality and rarity plus modifying the mods (also called affixes)...
Goal Spribe: Score Your Way to Success in This Dynamic Game
The Thrill of Goal Spribe
Goal Spribe is an exhilarating game of chance that takes players on a journey to the end of the field...
Turkey: Land of Affordable Cosmetic Procedures & Holiday
For many years Turkey has been the place to go for a holiday, either because of the wonderful weather, food or scenery. There are...
What are saliva drug tests?
The mouth swab test,
also known as a saliva drug test is just as accurate as urine testing without
the need to handle urine samples. Saliva...
CBD and THC – what’s the difference and why there is a place for both
Today, the cannabis industry is a very different creature to that of a decade ago. No longer does it conjure up images of illicit...
How to watch the premier league live
The premier league is one of the most-watched leagues in the world. The top teams have attracted many followers on all continents. The number...
MT police BC is one of the biggest sports broadcasting companies in South Korea they offer NBA EPL MLB for free
A sports broadcasting company is one that provides coverage of sports events. These companies use different media outlets such as television, the internet, and...
The case of sustainability in sporting events
Sport is a phenomenon that gathers masses wherever there is a game, or anything related to its popular teams and athletes. Thanks to their...
Which appetizers go best with Prosecco?
In Italian, “antipasto” means “before the meal.” The entire concept is about serving small bite-size appetizers before the main course to stimulate one’s appetite....
Retirement Confidence Reduced in the Past Year Among Those Aged 55+
The last year has had a significant impact on personal finance for many.
While a lot of focus has been placed on financial concerns those...
How to select the best travel insurance plan
Travel insurance is an important component when it comes to planning a trip. Travel insurance protects you from unforeseen emergencies like trip cancellation, medical...
How will the future of cars change the way you get around
The advancements in automotive technology in recent years have changed the game in terms of driving cars. From self-driving vehicles to innovative dashboard technologies...
Safe van driving
Car drivers are often the first people to give their van driving mates a difficult time on the road, primarily because they have no...
10 Ways to Upgrade and Modernize Your Car
While everyone would love to have the latest and fanciest car models, the reality of the situation is that money doesn't grow on trees,...
Tips On Designing The Best Workspace
Nowadays, having a fantastic workspace is a top priority for many workers. You spend a lot of time in your office, and you need...
The Mortgage Genie Business Case Study
Launched in 2016 by Matt Stevens, The Mortgage Genie has since become one of the leading mortgage advisory services in the UK. It was...
Global Warming’s After-Effects on Real Estate
Wildfires in California have gone out of control this summer, and this can’t be ignored anymore, or taken as a one-off phenomenon: After all,...
Expanding horizons 5 brands simplifying travel
Twenty years ago, booking a summer vacay or even a weekend break was a bit of a drawn-out affair.
The internet was still in its...
International legal advice – being covered abroad
A lawsuit is always annoying, even if you have a good legal expenses insurance. It is particularly annoying, however, if you are served with...
Italy’s green pass ‘will be valid for US and UK visitors’
You must have definitely heard about the Italy Green Pass if you are a traveller or even if you tend to keep yourself updated...
Our technology articles cover all aspects of technology including, cryptocurrency, computing, websites and so much more.
FinTech: how it has impacted banking today
Fintech is a global revolution that has a huge impact on banks and financial institutions. A technology that enables consumers access to financial services...
How to Future Proof Your Enterprise with Digital Transformation
Embracing the latest technologies and methodologies is key for improved business operations and end-user value. It can help your business evolve and develop on...
How to be efficient with IT asset management
Running a managed service provider (MSP) company can be risky, but there are ways to mitigate it. One of the most important ways to...
How to convert a pdf file with ease and finesse
In your typical office these days you will see a lot of computer activity since the digital spectrum is taking over. Traditional means of...
The Encryption Debate and its Potential Effects on Business
At the heart of the encryption debate lies the question of privacy and security, as both individuals and companies are secured by encryption technologies....
3 Reasons Business Should Use A Dedicated Server
External servers offer a lot of benefits to end-users which makes them increasingly popular. Not only do they offer a centralized hub for information,...
Why Are Case Competitions A Big Part of Business Schools?
Case competitions for business schools in universities are a great way to challenge and hone the skills of students of all levels like bitcoin...
Binance Coin (BNB)
What is Binance?
Binance is the Cayman Islands domiciled crypto exchange platform. That was founded in 2017 to provide a trading platform for different currencies....
Bitsoft360: A Great Crypto Trading Bot For Beginners
Cryptocurrencies are quite popular in different countries. Moreover, people are ready to pay thousands or even tens of thousands of dollars for world-famous cryptocurrencies....
4 Ways Smartphones Can Benefit Your Health
Smartphones have been around long enough now that some people probably don’t remember life without them. Smartphones have changed the way we live and...
Mobile App Dev Lifecycle: Explained in Plain English
We’ve got an app for everything.
To get food home delivered.
Or ferry us to the restaurant.
Then to pay for the food.
And then another one to...
Top Apps for High School Students
By the time students get to high school these days, they are experts in technology. They use it for everything, which is why schools...
4 Best practices when launching a website for your new business
Launching a website for your business is a big step, and it’s important to get it right. This is true whether your business has...
10 reasons why you need a website
Right now, you likely have a number of marketing strategies that you use for your business. However, you might not have a website. Maybe...
Tips for Making a Great Website
In this day and age the average consumer spends a lot of time making their purchases and purchasing decisions online, which means that just...