LoginPeople case studies
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- Communications
- Developing people
- Diversity
- Managing change
- Motivation
- Organising people
- Protecting people
- Recruitment and selection
- Roles and responsibilities
- Skills and competencies
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Communications in business
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Communicating with stakeholders
Edition 16: This case study explores how Bernard Matthews has addressed the challenges of communicating with its customers and other important stakeholders.
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The importance of effective communication
Edition 14: This case study shows how building societies communicate with their own members on many different levels.
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Using Business Principles to support ethical communication
Edition 12: This case study looks at how ethical Business Principles can overcome the challenges of communicating effectively with employees and external stakeholders.
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Using effective communications
Edition 12: This case study helps students understand communication processes and the benefits for an organisation of effective communication.
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Getting the message across - the importance of good communications
Edition 9: As a result of carefully reading the Case Study, students should be able to: distinguish between internal and external communications, understand what is meant by customer focus, explain how the Inland Revenue uses market research to inform its new way of working.
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Communicating through the "world game", for brand and corporate reputation
Edition 8: This case study looks at the reasons why Coca-Cola supports 'the world game'. Coca-Cola focuses on the football fan rather than football itself, i.e. promoting the playing and watching of football rather than helping to fund professional clubs. Coca-Cola has a long-standing commitment to encourage young people to participate in team sports and live a healthy and active lifestyle.
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Developing people in business
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Developing a career path in retail
Edition 17: This case study show how Harrods develops its employees so they can achieve a rewarding career in retail.
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Apprenticeship training within the steel industry
Edition 17: This case study looks in more detail at SFIL’s apprenticeship programme. It draws on the experiences of three current apprentices: Dan, Kurt and Rebecca. It also considers the broader training challenge for a modern engineering business such as SFIL.
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Meeting business needs through training and development
Edition 16: This case study focuses on how ASDA's training and development programmes enable its General Store Managers (GSMs) to develop the skills and experience they need to become the Regional Operations Managers (ROMs) and senior leaders of the future.
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Training and development at NDA
Edition 15: This case study shows how NDA has put in place a training and development strategy to ensure it has the best people to help deliver its mission.
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Developing people through training
Edition 14: The case study will show how training and development is central to the work of the Forestry Commission and how it benefits the career development of its people.
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How training and development supports business growth
Edition 14: This case study looks at how Tesco provides training and development opportunities for its employees.
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Training and development as a strategy for growth
Edition 13: This case study shows how Siemens manages its ongoing need for skills and the contribution that training and development makes to its business growth.
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The role of training and development in career progression
Edition 12: This case study shows how training and development support new business strategies and company values and help a company to cope with change.
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Developing skills in a large organisation through training and development
Edition 12: This case study outlines how training and development ensures employees have appropriate skills to meet the current and future needs of the organisation.
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Investing in people and in brands
Edition 10: As a result of carefully reading the Case Study, students should be able to: identify the important contribution that human resources make to brand image, know the difference between training and development, understand the importance of motivation in career progression.
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Investing in training to safeguard the future
Edition 10: As a result of carefully reading the Case Study, students should be able to: understand how being dynamic and innovative helps Polestar to keep ahead of the competition, explain the importance of maintaining a skilled workforce, describe how appropriate training can motivate staff.
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Diversity in business
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Competitive advantage through diversity
Edition 16: This case study demonstrates how Tarmac is benefiting from developing a diverse workforce.
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Positive about disability
Edition 14: The case study shows that developing good positive working practices that deal with disability benefits both employers and employees.
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The business benefits of diversity
Edition 12: This case study describes how Lloyds TSB uses a sexual orientation strategy as part of its diversity programme to deliver improved business benefits.
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Establishing a diversity initiative
Edition 6:
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Managing change in business
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Overcoming barriers to change
Edition 15: This case study focuses on how Corus Strip Products UK has overcome barriers to change in order to secure a more prosperous future for the business.
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Trade Unions - dealing with change
Edition 8: This case study looks at how trade unions still play a vital role in promoting fairness in the workplace and how they achieved big improvements in the lives of working women. It also looks at why they are trying to persuade young members that becoming a union member brings them enormous advantages in the workplace.
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Motivation in business
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Building a better workplace through motivation
Edition 16: This case study focuses on how Kellogg's motivates its people. It illustrates how the use of motivational techniques helps to develop the business as a ‘great place to work’.
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Motivation within an innovative work environment
Edition 16: This case study will analyse motivational theory in the context of the employees of ARM Holdings PLC.
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Motivation in action
Edition 15: This case study looks at ways in which Enterprise Rent-A-Car (Enterprise) managers find out about what motivates their staff.
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Motivational theory in practice at Tesco
Edition 15: This case study looks at how Tesco motivates its employees by increasing their knowledge, skills and job satisfaction through training and development and providing relevant and timely reward and recognition.
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Motivation within a creative environment
Edition 15: This case study demonstrates how Siemens provides an innovative environment as part of its overall focus on motivating its people.
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Developing a motivated workforce
Edition 14: This case study will show how developing a motivated workforce enables NDA to deliver safe and sustainable solutions to nuclear clean-up and waste management.
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Changing working patterns
Edition 13: This case study shows how Lloyds TSB uses flexible working patterns to attract, appoint, motivate and retain its staff in order to deliver the highest levels of customer service.
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Motivation - how Egg unleashes the power of people
Edition 12: This case study helps students understand how companies motivate their staff recognising how individual employee's needs are different.
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Motivating through Total Reward
Edition 12: This case study shows motivation theory in action and describes how a company can achieve the highest level of commitment from its employees.
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Organising people in business
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Developing appropriate leadership styles
Edition 16: This case study will show how Tesco's leadership framework is fundamental to developing the qualities of leadership needed at every level in the business.
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Using teamwork to build a better workplace
Edition 16: This case study illustrates how CMI, by training managers and leaders, supports the work of effective team-working within the workplace.
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Factors affecting organisational structure
Edition 15: This case study shows how the important roles played by people who work for the Commission are structured. It outlines how this structure helps the Forestry Commission in its vital role in protecting Britain's forests.
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The importance of effective management
Edition 15: This case study looks at the theoretical basis behind CMI's highly regarded practices and shows how CMI ensures its members have the practical skills to make an impact in business.
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Meeting business needs through workforce planning
Edition 15: This case study looks at why the FCO needs people with transferable skills who can adapt easily and undertake many different roles and responsibilities within the organisation.
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Managing workforce requirements
Edition 15: This case study shows how a dynamic and growing company needs to recruit new people with new skills to meet the energy challenges of the 21st century.
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Workforce planning at British Gas
Edition 15: This case study explores how British Gas manages the recruitment and selection of new employees.
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Developing a Human Resource strategy
Edition 15: This case study focuses on Human Resource Management within Tarmac. It looks at how workforce planning and other HR strategies enable Tarmac to meet its mission.
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Management styles in the oil and gas industry
Edition 14: This case study examines how different management styles may be necessary to support the variety of job roles within the oil and gas industry.
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Developing an effective organisational structure
Edition 14: The case study shows how Syngenta operates though a matrix structure. This involves staff from different departments working together in teams on specific projects and tasks.
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Flexible working patterns
Edition 13: This case study shows how the Audit Commission has implemented flexible working practices to improve its services and meet the changing needs of its staff.
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Using a range of management styles to lead a business
Edition 13: This case study focuses on leadership within Enterprise. It shows how its managers use a range of management and leadership styles to support Enterprise's focus on customers.
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Tarmac's functions - working together towards its mission statement
Edition 12: This case study examines how organisational structure and departmental functions all contribute to the achievement of business objectives.
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Building Human Resources to provide a foundation for growth
Edition 10: As a result of carefully reading the Case Study, students should be able to: appreciate the importance of customer service as part of the overall product offered by organisations, understand how customer service helps to give an organisation a competitive advantage, illustrate how customer service enables an organisation to build a strong business capable of growing faster than its competitors.
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Involving employees in meeting corporate objectives
Edition 8: This case study shows how Taylor Woodrow, is creating a benchmark for human resource development by matching its objectives with the needs of its employees. This places human resource development at the centre of the company’s culture.
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Making the labour market work better
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Protecting people in business
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Negotiation and representation at work
Edition 15: This case study shows how UNISON is working with employers to support and develop high quality apprenticeship schemes for young people in line with government policy.
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Acas and effective workplaces
Edition 12: This case study helps students understand how Acas improves employer/employee relations so workplaces become more effective and productive.
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UNISON and unions' wider role
Edition 10: As a result of carefully reading the Case Study, students should be able to: understand why employers and employees need to agree on what is fair in the workplace, explain the role of unions in both protecting and representing workers at both local and national level, give examples of cases where UNISON has been successful on behalf of workers.
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Organisations and unions
Edition 9: As a result of carefully reading the Case Study, students should be able to: explain the benefits for the employer and employee of working together harmoniously for the common good, outline the work of UNISON in protecting public sector workers’ rights, understand that union membership is a hard-won right that employees should exercise.
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Recruitment and selection in business
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Recruitment and selection at Enterprise Rent-A-Car
Edition 14: This case study explores how Enterprise ensures it has the right people and skills to achieve its business aims and objectives.
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Recruitment and selection in the energy industry
Edition 14: study focused on how ScottishPower manages its recruitment and selection processes to attract people with relevant skills and competencies into the energy industry.
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Recruitment and selection
Edition 13: This case study looks at how Tesco ensures it has the right number of people in the right jobs and at its structured process for recruitment and selection.
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The recruitment, selection and training of people at Arcadia
Edition 11: This case study helps students understand recruitment, selection, training and development.
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Recruiting, selecting and training entrepreneurial managers
Edition 10: As a result of carefully reading the Case Study, Students should be able to: identify Arcadia’s main brands, explain the meaning of management, explain different styles of management.
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Using effective recruitment to retain competitive advantage
Edition 10: As a result of reading the Case Study, students should be able to: explain the importance of employee recruitment procedures as a means of maintaining competitive advantage, understand the purpose of a vision supported by values as a focus for corporate strategy, appreciate the need for business organisations to develop their core competences.
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Recruiting, selecting and training for success
Edition 10: As a result of carefully reading the Case Study, students should be able to: outline the key stages and processes involved in a recruitment process, understand why McDonald’s places high emphasis on its people and the recruitment process, know that McDonald’s is committed to training its employees.
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Roles and responsibilities in business
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Roles & responsibilities
Edition 16: This case study demonstrates how the right people with the right skills ensure that the sector can maximise the recovery of the remaining oil and gas reserves as well as remaining competitive and profitable.
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Roles, responsibilities and career development
Edition 16: This case study illustrates the variety of career paths available within British Gas, the structures that employees work within and the levels of responsibility for each role.
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Job roles at Specsavers
Edition 15: The case study shows how different job roles are structured within the organisation and how they support Specsavers' business.
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How roles and functions contribute to organisational performance
Edition 14: This case study focuses on how the people in Tarmac Quarry Materials deliver the highest value for customers, communities, employees and investors.
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Roles and responsibilities within an organisational structure
Edition 14: This case study shows how these different roles can be organised within the structure of KBR to enable it to achieve its mission, which is 'to safely deliver any project, any time, in any environment for the benefit of our customers, shareholders, employees and the communities we serve'.
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Developing people through decision-making
Edition 14: This case study explores the way in which RWE npower delegates responsibility to extend the capabilities of its employees.
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How roles and functions contribute to competitive advantage
Edition 13: This case study shows how Tarmac focuses on attracting and keeping the right staff and ensuring its employees have the right skills and expertise to grow the company.
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Achieving Better Public Services - The Work of the Audit Commission
Edition 11: This case study helps students understand how training and development can improve service.
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Operations management: the Wincanton way
Edition 10: As a result of carefully reading the Case Study, students should be able to: understand the range of activities involved in supply chain and logistics management, explain the nature of Wincanton’s business activity, explain the way in which different teams within Wincanton work together to meet customer needs.
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A truly global market
Edition 9: As a result of carefully reading the Case Study, students should be able to: understand why businesses need and value insurance cover, understand Lloyd’s role in insurance, understand the concept of a market.
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