Case Studies

The Football Association is a unique organisation. It has no shareholders, it is not tasked with making a profit, it does not manufacture a...

Enterprising businesses must be able to re-invent themselves and their products. This is because consumer expectations change over time and other elements of the...

Everyone knows about Cadbury and what it represents. The Cadbury Masterbrand is the flagship for a variety of well known distinctive products including Flake,...

Royal & SunAlliance is one of the world’s major insurers, with operations in around 50 countries it carries out business in over 130 countries....

Deciding to buy a certain product involves choosing between the many alternatives in the marketplace. Such decisions are rarely easy, as in most markets,...

JD is the UK’s leading retailer and distributor of fashionable sports and casual wear. JD has a reputation as the most innovative visual merchandiser...

In order to enjoy a comfortable retirement, individuals need to take responsibility for their future. Creating a pension should not be delayed as there...

How much cereal do you eat? Who makes most of it? The British are almost the biggest consumers of cereal in the world, second...

Business organisations prosper in proportion to their ability to add value to products. The value they create is measured in terms of consumer satisfaction....

Founded just 15 years ago, Capco is a leading international provider of consulting, managed services and technology solutions for the financial services industry. With...

In the modern business world, organisations must deal with rapid change. These include new technologies, e-business, and new and different types of competition. Organisations...

Effective communications is a key element of any business’s operations. How well a business communicates with its stakeholders, both internal or external, will have...

RWE npower is a leading energy company in the UK. It is part of the German-owned RWE, one of Europe's leading utilities. Part of...

For these individuals, the workplace of the future will be quite different from that of the past. For example, there will be a continuing...

UNISON is the UK’s biggest public service trade union. It represents 1.3 million members who deliver essential services to the public. These are services...

Enterprise Rent-A-Car is the UK’s leading car rental company. The company offers daily and weekend car rental for private and business use. It also...

OPITO is the focal point for skills, learning and workforce development in the oil & gas industry. It aims to deliver the right skills for...

Lloyds TSB Group is one of the UK”s biggest organisations. It employs over 66,000 people in the UK and in 27 countries worldwide. The...

This case study examines the importance of futures trading and focuses more specifically on commodity futures trading. The futures market plays a key role...

Investment decisions involve weighing up the risk and the likely rewards of various options. It is often the riskiest alternatives that yield the highest...

Limited companies (those owned by shareholders) are required by law to produce Financial Statements. These statements must be published and made available to shareholders...

CIMA is the Chartered Institute of Management Accountants. Its members are trained and qualified in the vital area of management accountancy. Businesses can only...

It was the European Commission that first coined the term ‘small and medium enterprise’ (SME) to describe businesses which employ less than 500 workers. This...

Every morning millions of people in the UK have a bath or shower, make a cup of tea and wash the dishes before they...

Zurich Insurance Group is a leading global provider of insurance services. Zurich’s mission is to help customers understand and protect themselves from risk. The...

British Aerospace is a world leader in aerospace and defence with annual sales exceeding £8 billion and an order book of more than £22...

Britannia is the third largest UK building society, with group assets exceeding £16 billion. Following the conversion to plc status of a number of...

Adding value to a product involves making it more desirable and better for the final consumer. Ways of adding value to a product or...

BSI was the pioneer in creating standards. It is the UK's National Standards Body - the world's first. It also plays a prominent role...

This case study focuses on how information technology enables Morgan Stanley Dean Witter to operate within the global financial market place and maintain a...

Courtaulds is an international chemical company with annual sales of more than £2 billion, employing 17,000 people in 45 countries worldwide. It developed from...

Information technology is causing fundamental change in almost every organisation and market-place. The effective application of such technologies has become a key resource central...

It is easy to think about the present without considering the future. Consumers want more goods and services to improve their standard of living....

One of the most significant economic developments is the internationalisation and globalisation of commerce. Almost every type of business is influenced by global events...

British Steel Engineering Steels is committed to Total Quality Management. Many customers perceive the quality of the product or service as being of equal...

Just like pretty much anywhere else, it is probable that sooner or later an accident happens at your workplace. The important thing to keep...

This case study focuses on how The Body Shop assesses its own business performance whilst taking into account its different stakeholder groups and their...

The Nasdaq Stock Market® is a world famous stock market, based in the US. Nasdaq® uses computer and telecommunications networks to trade and monitor...

Do you ever think about what goes into a motor car, a power tool or a particular type of domestic appliance? If you were...

When faced with the need for change, it is easy to consider the organisation’s current activities and then look for strategies that are familiar...

This case study focuses on Eversheds, one of the largest law firms in the world. It emphasises how Eversheds uses vision and values to...

One of the most interesting types of business ownership is that of a co-operative. This is because co-operatives are owned by their members, not...

The Olympic and Paralympic Games are the world's largest peace-time event. The modern Olympic Games were first held in Greece in 1896 and since 1960, the...

Making sure that government, businesses and households have secure supplies of energy is a huge commitment. Engineers working for energy supply companies must make...

CIMA is the Chartered Institute of Management Accountants. It supports over 164,000 members and students in 161 countries.  CIMA works with some of the...

Aggregate minerals are an important resource and their use is essential to national prosperity. They are vital for building new or improved housing, hospitals,...

After the Second World War, the British welfare state was further strengthened. The welfare programme offered citizens an education, an opportunity to find a...

A brief history of Lloyd's -covering risks Economic prosperity in England during the second half of the 17th century created a significant group of wealthy...

In recent years, there has been a radical transformation in the way in which stocks and shares are traded. At one time, if a...

The environment is a key subject that affects us all. Protection of the environment and the move towards sustainable development remains a responsibility that...

When people think of rail travel they think of trains. They do not think about the infrastructure of the train network. This consists of...

Today, more than ever, we have come to appreciate and value the relationships that can be forged between individuals, organisations and the wider community....

In the closing decade of the 20th century, the UK retailing industry has witnessed massive change mainly due to an increasing domination of major...

Today, ARM is the leading provider of 16/32-bit embedded RISC microprocessor solutions. The company and its unique partnership business model, have greatly influenced the...