Managing stock to meet customer needs (PDF) 
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The importance of customer service at Enterprise Rent-A-Car (PDF) 
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Cummins
Using six sigma statistical thinking to improve business processes
It is easy to identify key competitors in a...
Marketing Strategies
Launching high end technology products
It is very important that a company develops a...
BT
Meeting customers’ needs in growth – markets online gaming
Development of broadband markets
Companies like BT that build communication...
BOC
Operating an effective Safety, Health and Environmental Policy
Living is a risky business. Taking risks begins in...
Health and Safety
Success through managing quality, safety, customer service and cost
Walkers are the UK's biggest crisp manufacturer. The business...
British Standards Institution (BSI)
Supporting business through standards
New goods and services come to market after a...
Business Dictionary
What is Cloud-Based AI for Data Management
The advent of cloud computing has revolutionized the way...
What are AI-Powered Data Mining Solutions
In the contemporary landscape of technology, the intersection of...
What is Customer Satisfaction Analysis
Customer satisfaction analysis is a systematic approach to gauging...
What is AI-Based Customer Insights for Sales
Artificial Intelligence (AI) has revolutionized the way businesses interact...
Case Studies
Entering a new market with a new product
Decision-makers within organisations need to look into the future. As they do so, their thinking should focus on their...
The business of reinvention
Today we live in a highly competitive world in which only one thing is certain for companies - change....
Building a joint venture in an emerging market
Burmah Castrol is a leading international marketer of specialised lubricant and chemical products and services. With operations in over...
Re-engineering a business process
All organisations are faced with periods of evolution and revolution. As they prepare for a period of change, there...
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