Parcelforce A3 ePoster Edition 13 "Customer service as strategy" 
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Welcome to our business site, we have over 600 case studies that cover a wealth of business topics in real businesses, our business theory pages cover all the topics you need to know in business. In our eBook store you can download PDF versions of all our case studies or get one of our ebook collections, if you prefer we have audio case studies or printed books.
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The case studies that have been constructed to help you learn about business from real life examples within some of the biggest businesses in the world. You can get unlimited access with a subscription, or you can download any case study from our eBook store.
SWOT analysis and sustainable business planning
IKEA is an internationally known home furnishing retailer. It has grown rapidly since it was founded in 1943. Today it is the world's largest...
Kit Kat revitalising a brand leader
All products have a life-cycle. It starts with preparations for the product's launch, followed by the launch itself. Some products are an immediate success;...
Securing a market leading future through SWOT analysis
For many builders and developers, it is too costly to buy plant equipment (fixed assets) outright. Instead, they hire the equipment they need from...
Organisational structure in an innovative environment
Founded just 15 years ago, Capco is a leading international provider of consulting, managed services and technology solutions for the financial services industry. With...
Motivational theory in practice at Tesco
Tesco began in 1919 with one man, Jack Cohen, a market stallholder selling groceries in London. Tesco was formed out of a merger with T.E....
Developing people through training
The Forestry Commission is a government department, making it a public sector organisation. Its mission is 'to protect and expand Britain's forests and woodlands...
Planning a budget
Davis Service Group is a large public limited company employing around 17,000 people. Its shares are quoted on the London Stock Exchange.
The business is...
Financial statements and reporting
Limited companies (those owned by shareholders) are required by law to produce Financial Statements. These statements must be published and made available to shareholders...
Trading places
In order to make judgements about business activities, individuals require information. Accounting acts as an information system by processing business data so that interested...
One to One – Designing user-friendly technology
“Roy, the first shipment has just arrived, I thought you might like to see one.” Gary Maughan passed Roy Doughty a handset across the...
Embracing and pursuing change
With the changing expectations of customers, organisations constantly need to adapt to remain competitive. When faced with such pressures for change, managers may look...
Implementing quality systems
A quality material, product, process, service or system is one that meets the needs of customers. Today, customers, including consumers, know what they want...
Developing growth strategies to become a market leader
A business will not become the market leader by chance. It takes careful planning to build an organisation that outperforms its competitors. In business,...
Developing clear strategies to fulfil strategies within cultural aims and values
Enterprise Rent-A-Car was founded in 1957 by Jack Taylor in St. Louis and is still operated by the Taylor family. Since its formation, it...
Building a joint venture in an emerging market
Burmah Castrol is a leading international marketer of specialised lubricant and chemical products and services. With operations in over 50 countries, Burmah Castrol employs...
Strategic planning responding to external influences
Experian operates the UK's largest Credit Reference Agency (CRA). There are three in the UK. Banks and credit card companies share information about their...
Using skills to respond to the external environment
Businesses do not operate in isolation. They are constantly faced with internal and external factors that impact on the dynamics of their operations. Monitoring...
Use of PEST analysis at UNISON
UNISON is Britain and Europe's biggest public sector trade union, representing more than 1.3 million members working in public services. Job roles they represent...
We have case studies from over 250 corporate companies like Adidas, Coca Cola, Cadbury Schweppes and many more.
The rebirth of Skoda
This case study looks at the turn-round in the fortunes of Skoda which has come about through investment in new technology, management training, product...
Creating a redical new pension
In order to enjoy a comfortable retirement, individuals need to take responsibility for their future. Creating a pension should not be delayed as there...
The value of Responding to a changing market
There is little doubt that energy is central to our lives. Indeed, it is impossible to imagine our offices, schools or homes without energy....
Our business theory pages cover all the topics you need to know in business.
Control of business activity
Control of business activity takes place at two levels - control from within the organisation and external control.
Internal control
Internal control involves the creation of...
Financial records and documents
Accounting involves the creation of financial records of business transactions, flows of finance, the process of creating wealth in an organisation, and the financial...
Types of organisation
The main types of business organisation in the private sector are illustrated in the chart below:
Criteria For Judging The Success Of Business
Businesses come in...
Our business articles cover all aspects of business including, brexit, SEO, business taxation and so much more.
Safety Management Tips Every Organization Should Practice
Many are the instances that employees have sued the organization due to accidents encountered in their workplaces. When determined by the court, most of...
How to implement a successful meeting room booking system?
A successful meeting room booking system should be easy to manage and provide information in a clear and concise manner. One of the best...
Business process outsourcing: best practices
Modern technologies, especially information and communication technology ICT has changed the landscape of businesses, the model of businesses and processes. Business process outsourcing BPO...
How to Implement a Business Exit Strategy
Let’s face it. Many businesses fail within the first year. A staggering 18.4% of businesses don’t make it less than 12 months after they...
7 Important Questions to Ask Before Starting a Business
Anyone can be an entrepreneur and, more importantly, anyone can be a successful entrepreneur. However, you radically increase your chances of succeeding in entrepreneurship...
Boosting Your Business with Wholesale Juvederm: Unlocking Cost Savings and Increased Profits
Juvederm is a leading brand in the field of dermal fillers, trusted by medical professionals and business owners alike for its exceptional quality and...
Trailblazing failures of the dot com bubble
In economics, a “bubble” describes a period of rapid growth, which is followed by a dramatic period of loss. And in the late 1990s,...
Using trademarks to exercise Amazon brand protection
When it comes to labelling, regardless if it is private or white, you as a seller must understand what trademarks can do to help...
Local B2C businesses: Ensuring your post-Brexit future
At 11 pm GMT on 31st January 2020, the UK left the EU Single Market and Customs Union, a move that affects citizens and...
Is a Broker Mandatory to Trade Forex?
If you are entering into forex trading, definitely you require good skills, experience, and a deep understanding of the market. However, a vast majority...
History of NASDAQ: one of the most interesting indexes
NASDAQ is the acronym of the National Association of Securities Dealers Automated Quotation. This market was established on Wall Street on February 8, 1971,...
What is SGST?
The Goods and Service Tax
(GST) introduced in India brought about a good economic reform in terms of tax
administration by creating a ‘one nation, one...
6 Employee Training Methods You Must Know About
Whether you own a company or work in a senior managerial position, you want a happy and productive workforce. For it, you need to...
4 Employee Retention Guidelines in a Post-Pandemic Economy
The pandemic has caused some noticeable adverse effects on our lives. Last month, the New York Times reported that over 5 million people worldwide...
3 Online time clock apps solutions for multiple employees of 2019
Are you still manually tracking your employee’s time? Then you’re probably surrounded by pen and paper and mountains of excel spreadsheets. But let’s be...
How much should your business be spending on marketing
Image credit: Pexels
Marketing is no joke when it comes to making sure your company is successful. You want to be sure your business is...
5 Ways to make viable stream of money using Clickfunnels
Clickfunnels is an amazing software that allows the user to use it in different ways to make money online.
Everyone wants to earn a little...
How to increase traffic to your business website
There are many reasons why you need people to be looking at
your site. If you sell online, this will boost sales. Otherwise, you can...
Great reasons to invest in a high school diploma
Are you looking for a website where you can buy a high school diploma? If yes, it is because you are probably willing to spend...
The new reading game helping children become proficient readers
There are many children out there who experience reading delays
and deficiencies. As a parent, you should not panic if your child shows signs
of poor...
How to choose the right study table for your child?
If
you have a primary school going kid or a high school going kid, they ought to
have homework! Every child needs a different and unique...
How much does a gambling licence cost
Many people don’t know this, but it costs quite a lot to offer online gambling services to players in the UK. Sure, there’s the...
Online Bingo on the Rise: Social Element and Other Features at Digital Bingo Platforms
Bingo, which is one of the most popular online casino games, enjoys great fame among players all across the world. Since the beginning, the...
Online gambling and its advantages
People enjoy playing games and gambling online. It gives them thrill and excitement, even gives them geat casino bonuses and makes them more productive...
Gaming Industry
Since they first appeared, video games have entertained all kinds of people. They have advanced greatly since the early days of video games and...
Virtual reality: The new definition of online casino experience
Nielsen Scarborough conducted a comprehensive survey in 2016 which highlighted that more than 83 million people in USA visited different casinos in a year....
New technologies boost gaming companies
Since its inception, way back in the 1940s, the video game industry has
always been in a process of evolution to keep up with the...
Canzana CBD UK Reviews, Side Effects, Benefits, Free Trial & More Discount
We all are well versed with the fact that how crucial it is to handle the anxiety, depression, stress and chronic pain that we...
Breadcrumbing are you being used by the partner
Breadcrumbing is even worse than just disappearing because this behaviour looks somewhat sadistic. In fact, a person does not break up but prefers to...
Top 5 UK CBD Oil Brands for 2022!
The CBD supplement market is huge and estimated to get larger, but commonly the largest brands and companies in the cannabis supplements industry hail...
Viatcheslav Kantor and art
Russia, since almost the last decades, turned out as a strong marketplace for the artwork. This is happening because the art collectors like Dr....
How to digitise your art to sell prints on demand
Digitising original artwork to sell giclée prints on demand is a meticulous process that requires attention to detail, precision, and the right equipment. Giclée...
6 TV shows to watch if you miss office life and work drama
The work environment looks nothing as it used to a few years back. Before the pandemic, remote work was just a perk only certain...
Bulk Gift Cards by Tremendous
Tremendous is a platform for delivering loyalty programs around the world. With its help, large and small companies can easily manage generated incentives. They...
5 Ways to Save on Your Electric Bill
As people stay home during the COVID-19 pandemic, electric bills are on the rise. People are using more technology to stay entertained and more...
Why pink diamonds should be in your investment portfolio
Trading in the stock market has long been one
of the most common methods of making money from trading commodities. However,
more people are slowly turning...
Which CB or HAM Radio should you get for your Jeep?
Having or buying the right CB or HAM Radio for your Jeep is an option that should not be overlooked. It can be very...
Top Methods of Vehicle Security
Your vehicle, whether that is a car, van, motorcycle, HGV or motorhome, will probably be the second most expensive purchase you make after your...
Campervan Vs. Motorhome: Ultimate Guide
Campers and motorhomes are great vehicles to travel by, but they have some differences. If you want a great way to see the world...
Three ways to keep your connected home safe
Not so long ago, home security had become a burden to most people as burgers had come up with new ways to get what...
An Ultimate Checklist for Construction Site Inspection
Working on a construction site and the need to keep up with progress? We know it is quite some work that you need to...
Assessing Rental Property: Tips, Recommendations, Best Practices
Rental property is a decent investment that almost anyone can venture into using the necessary knowledge. Similar to many investment opportunities, proper research is...
How to take care of your cat while away on business trips
Having pets doesn’t always complement travelling; in that, taking them along isn’t always feasible. While leaving a beloved pet behind can be a hazard.
However,...
Get the best marine binoculars for a splendid day on water top marine binoculars
The beauty of taking a lot of trips is that you’ll never know exactly what kind of wonders you will be able to find...
Planning business trips with a travel management system
Many industries now rely heavily on business travel. It is a huge part of modern life for many people, yet it can still cause...
Our technology articles cover all aspects of technology including, cryptocurrency, computing, websites and so much more.
Why VoIP has such a huge global target audience
VOIP Phone system are the most significant innovation in the telecommunications industry. They have drastically altered the way organizations communicate. Consumer reports on VoIP...
4 essential tools to organize your digital team
Running an online business is easier and more popular than ever. Businesses are finding new ways to capitalize on the rise of remote work...
Why digital transformation is key to your business
The methods of operation that today's businesses are choosing to implement are being heavily influenced by changes in digital technology. Furthermore, these businesses are...
Can AI voices take over the voiceover industry?
Artificial Intelligence (AI) voice, is based on deep learning and is used to create high-quality voice outputs that are identical to the real human...
8 Tips for cloud migration for businesses
Are you considering moving enterprise applications and critical data to cloud storage? Well, there are many reasons why this is a good idea for...
Things to Consider Before Outsourcing IT and Cybersecurity
Many small business owners have the mistaken belief that their company is not going to be targeted by cybercriminals and hackers. This is simply...
Orbit Exchange Benefits
Orbit Exchange, established in 2017, is one of the best white labels for Betfair. On the restriction of Betfair (the world’s largest online betting...
All you need to know about Cryptocurrency trading to start right now
Knowledge is Money when used at the right moment. This saying is undoubted because nowadays you should gain and master some special knowledge and...
How businesses can use Blockchain to make things easier
Blockchain is not a new technology. It has been there for quite some time, yet not many people are aware of its benefits or...
How do food delivery apps make money?
With the increase in demand for food being delivered these days, you may be mistaken into believing that the only profit a food app...
Dijust Development share experience: Discovering AppsFlyer opportunities and assessing effectiveness
In today's digital era analytics plays a crucial role in a successful mobile app strategy. Gaining insights, into user behaviour evaluating the impact of...
iOS vs Android: what’s the best choice for your mobile app?
Want to conquer the market and stay ahead of your competitors? In that case, having a mobile app is a must. But this is...
Tips for Making a Great Website
In this day and age the average consumer spends a lot of time making their purchases and purchasing decisions online, which means that just...
Only Use the Right Criteria to Buy a Domain Name for Your New Blog
Are you planning on starting a new website for your business? There are a lot of things that you are going to need to...
The seven components of a great website new businesses need you to know
New businesses have a lot to decide and design before they ever open their front doors. There is so much to do, in fact,...