Re-engineering a business process (PDF) 
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Welcome to our business site, we have over 600 case studies that cover a wealth of business topics in real businesses, our business theory pages cover all the topics you need to know in business. In our eBook store you can download PDF versions of all our case studies or get one of our ebook collections, if you prefer we have audio case studies or printed books.
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The case studies that have been constructed to help you learn about business from real life examples within some of the biggest businesses in the world. You can get unlimited access with a subscription, or you can download any case study from our eBook store.
Customers, process and people
Customer service describes the activity of identifying and satisfying customer needs and, over time, exceeding customer expectations. This case study focuses on how Standard...
Market leadership in the 3G market
3G stands for third-generation mobile communication and can be viewed as wireless broadband for mobile phones. It is a radio communications technology offering:
3G is...
The advantages of sponsorship
This case study examines how two businesses that have global appeal are co-operating to achieve their shared visions for their companies and brands.
Company vision
Vodafone:...
Developing key skills for a lifetime of opportunity
If you ask your friends about how school or college is helping them to achieve their ambitions, they will probably talk about their performance...
Recruitment as a business process
For these individuals, the workplace of the future will be quite different from that of the past. For example, there will be a continuing...
Workforce planning in the global oil and gas environment
Today most people, probably yourself included, have come to expect energy at the touch of a button or the flick of a switch. Until...
Raising finance for SMEs
It was the European Commission that first coined the term ‘small and medium enterprise’ (SME) to describe businesses which employ less than 500 workers.
This...
Financial statements and reporting
Limited companies (those owned by shareholders) are required by law to produce Financial Statements. These statements must be published and made available to shareholders...
The role of asset management
British Aerospace is a world leader in aerospace and defence with annual sales exceeding £8 billion and an order book of more than £22...
Operating an effective Safety, Health and Environmental Policy
Living is a risky business. Taking risks begins in childhood, and continues throughout our lives and into old age, when many accidents are associated...
Creating the UK’s ultimate travel experience
As a newly-formed rail operating company, Great North Eastern Railway Ltd (GNER) took over one of the new rail franchises to run train services...
Delivering service excellence in the supply chain
As consumers, we expect our favourite brands to be available wherever we want to buy them and to be of the highest quality. For...
The role of stakeholders
Amway is one of the world's largest direct sales companies. It is a global enterprise and is privately owned by the families that started...
Delivering the mission statement
The Foreign & Commonwealth Office (FCO) is the lead UK government department in foreign affairs.
Its mission is to formulate and deliver foreign policy and...
Business aims objectives and values
Aims and objectives
Aims and objectives are the 'ends' that an organisation seeks to achieve. It then has to decide the means it will use...
The message is in the medium
Put a Victorian school teacher into a modern classroom, with books and blackboards, and he or she would find little had changed fundamentally. However,...
Working for free trade
Businesses and consumers in the UK are buying and selling goods and services in ever more diverse and distant markets as globalisation increases. Trade...
Welfare to work
After the Second World War, the British welfare state was further strengthened. The welfare programme offered citizens an education, an opportunity to find a...
We have case studies from over 250 corporate companies like Adidas, Coca Cola, Cadbury Schweppes and many more.
Responding positively to a changing environment
When a new technology comes along that is capable of improving dramatically the products of a whole industry, every firm in that industry has...
How a regulatory system works in practice
The term utility is widely used today to include those public services which supply water, sewerage, electricity, gas, telecommunications and waste disposal. All of...
Embracing and pursuing change
With the changing expectations of customers, organisations constantly need to adapt to remain competitive. When faced with such pressures for change, managers may look...
Our business theory pages cover all the topics you need to know in business.
Product life cycle
The product life cycle is the period over which it appeals to customers. The sales performance of any product rises from nothing when the...
Accounting for decisions
Management accounting uses financial information in order to enable better decision-making within the organisation. The format and content of management accounts will depend on...
Planning controlling and reporting
Planning, control and reporting are three important aspects of effective production. Production plans set out the targets, time scales and methods of production. Targets...
Our business articles cover all aspects of business including, brexit, SEO, business taxation and so much more.
Helping you to stay mobile while you track all your parcel
Gone are the days when you used to send a
parcel to another person and start praying for its arrival. You can call it
darkness age,...
Major components of fibre laser cutting and engraving machines
Fibre laser cutting and engraving machines are diverse and powerful, with applications across multiple industries and a central role in thousands of businesses around...
Best office solution for sole traders
There is no doubt that your company must determine the address of your head office. Which is the place where power is exercised and...
How to start a real estate biz in 5 steps
Starting
a real estate business is similar to starting any business. As with most
business ventures, it starts with a business plan followed by other actions
needed...
Is your business moving in the direction you want?
Owning a business is something people dream about and, unfortunately, many never realize. If you are fortunate enough to currently own a business you...
The role of gold bullion for small business owners
In the competitive business environment seen in most sectors of the economy, business owners are looking for any competitive edge over rivals and the...
A virtual office space in the Netherlands as cost effective start with benefits
Are you a planning
to start a new business in Western Europe? Amsterdam, the capital of the
Netherlands, is a great place to start a new...
Why you should start running a law firm
To successfully start running a law firm, you must see law as a profession and most importantly, as a business.
The decision to start up...
Seven ways to work with your lawyers to achieve success
We all aspire to be successful -- in business, in our families, as competitors and as citizens. Yet the playing field in each of...
Role of digital banking in the banking industry
Digital banking has evolved in a big way. Digital banking is also known as online banking or internet banking. If a bank offers online...
Understanding the importance of contractors insurance
Running a business can be tough and it is definitely going to come with significant risks. If you’re not careful, there is always a...
Tailormade business financing alternatives
At some point most companies will need external capital to finance new investments or even just to ensure liquidity during periods of growth or...
Four Guaranteed Tips To Improve Staff Retention.
Managing staff is one of the more difficult professional challenges you can face. Regardless of whether it’s a small contingent of workers or management...
Look hiring overseas workers
If you own a business, then at some point, you will have to hire workers in order to keep up with the work. You...
Understanding Consumer Behavior: The Psychology of Reward Systems
In the world of business, understanding consumer behaviour is more than just an advantage it's a necessity. One fascinating aspect of consumer behaviour is...
How to invest rightly in solo ads?
Solo ads give you an opportunity to establish your brand name and make it popular with a significant investment. Along with that, it has...
Tiktok marketing is legit, and here’s why (and how) you should get started on it.
One of the latest trends that seem to be infectiously spreading
throughout the globe is a harmless and rather simple video-sharing app. A
simple platform that...
How to plan your next business event
In the modern business world, events and conferences have become an increasingly common way to promote companies, launch products and connect with clients. Huge...
Apps that will help improve your essay writing skills
Writing essays is an inevitable part of the educational process. So many students opt to turn to a trusted essay writing service to alleviate...
What are research paper topics popular in Canada
Considering the history of the land, Canadians respect both their heritage and the innovative ideas that are challenged by the world’s top universities.
As...
Benefits of online learning and getting an online master’s degree
There are very few students who can approach taking their masters without also considering how they will pay their way. Traditionally, postgraduates have taken...
Best of the best what bingo room to prefer in online
Familiar to everyone under the name "Lotto" and beloved around the world, the game of bingo has long been popular in the virtual gaming...
Understanding The Registration Process of Online Casinos
Online casinos are becoming very popular. With famous people endorsing gambling sites and bringing their fans along with them, the trend keeps growing. Over...
How online bookmakers changed the way of watching sports
With the rise of online sportsbooks and various mobile betting apps, the sports betting world was forever changed. In the mid-2000s, everyone was ecstatic due...
Some Minecraft Tips You Want To Know As A Beginner
Do you want to be more successful in Minecraft? There are many things that you can do to let that happen. However, some tips...
The Future of Virtual Reality Gaming
Gaming is not just about the pixels on the screen; the experience also involves those who make the game, the gamers, those who sell...
6 Games That Actually Improve Your Brainpower
Our brain is arguably the most important organ in our bodies. It basically controls our ability to think, feel, and behave. Not everyone thinks...
Sapphire Hair Clinic Hair Transplants – What to Expect in the First Weeks
Hair is a valuable asset for all. It defines female beauty and a sense of personal grooming. What’s more? Most people spend a lot...
Heres everything you should know about regulations for CBD product labeling
While cannabidiol (CBD) product labels give one enough
information about its capability, reading through its minutiae can be quite
challenging. Granted, CBD products are almost available...
How to Select the Best Monitor for Reducing Eye Strain
Often, consumers don't think much when picking a computer monitor or screen. However, its material has a significant influence on your comfort and productivity,...
Sell movie collectables online
Geeks have become a force of nature in past years. While they were the outcasts, now they are the ones that shape pop culture...
3 ingredients you definitely want to see in your pets food
(Photo Credit: Shutterstock)
Have you ever taken a look at what goes into your pet’s food? There are several dozen ingredients in your average dog...
Top 5 basketball games of all time
Basketball is the most unpredictable and thrilling sport type, where each game can turn into a splendid show just in a blink of an...
Short-term loans and advances – how to be smart about it
If you fail to make a smart repayment plan, short-term loans can quickly send you into a financial abyss. There's no doubt that missed...
How To Choose Windows Compatible Credit Repair Software
Credit repair is fast becoming an indispensable service to many Americans who are dealing with erroneous or incorrect credit reports. The effectiveness and full...
The top AV equipment every event needs: your essential guide
Whether you are in charge of a
corporate event or party, a wedding, an anniversary, a seminar or conference,
you know that the process can be...
5 Ways Your Fleet Can Save Money
If your business utilizes a fleet for your employees, you may be concerned about how much it is costing. Vehicles are expensive, and there...
Parking for customers tips for choosing the best spot
Undoubtedly, a critical point in choosing where to set up your business is customer parking. The flow of people in the establishment depends on...
Will IoT have an impact on the future of fleet management?
There’s been much talk of the Internet of Things (abbreviated “IoT”) lately. The concept has been around for several years and was originally referred...
Top places to live in North London
The North London part is one of the most interesting parts of Britain’s capital. Located with a view on Thames River, the northern part...
How Living Next Door to a NIMBY Will Lower Your Home’s Value and kill the real estate market in your neighbourhood
Several things bother me about my neighbours. However, and I concede, that a tendency to always need a cup of something - while annoying...
What Is The Difference Between LVP And LVT Flooring?
LVP is available in plank form and often has the look of real hardwood due to realistic scraping or embossing. LVT is available in...
7 helpful tips to provide an excellent experience for your hotel guests
Hotel owners and managers---did you know that improving your customer experience for your guests could save you both valuable time and money? Excellent guest...
How to make a featured online hotel booking website
The modern world has been witnessing the power of the internet and its advancement since it has developed. Every online business, whether it is...
Hotel Revenue Management Trends & Innovations in 2022
Revenue managers for a long time had every element of success historical data, reliability, and demand that can be forecasted with great accuracy, proven...
Our technology articles cover all aspects of technology including, cryptocurrency, computing, websites and so much more.
Market Size & Analysis of Online Transcription Services
The management of marketing research has been significantly reshaped as a result of the increasing prevalence of technology factors. The marketing transcription sector has...
How to Future Proof Your Enterprise with Digital Transformation
Embracing the latest technologies and methodologies is key for improved business operations and end-user value. It can help your business evolve and develop on...
Here’s why tech is so important in the world of business
Technology has a very important impact on business operations. It doesn’t matter how big your enterprise is because technology has benefits which are tangible...
Top reasons why use telecom expense management software
Not long ago, the idea of budgeting and planning technology costs was not as important as it is today. The cost is much simpler...
How Cloud Technology Is Changing Cybersecurity
The way we use and store data has changed dramatically in recent years. With the advent of cloud technology, more and more businesses are...
Things to Consider Before Outsourcing IT and Cybersecurity
Many small business owners have the mistaken belief that their company is not going to be targeted by cybercriminals and hackers. This is simply...
Cryptocurrency trading what is it
Bitcoin trading is a new concept. Ten years ago, "cryptocurrency" was a foreign word. At present, cryptocurrency has a market capitalization of more than...
The 4 biggest advantages of trading in Cryptocurrencies
Ever since cryptocurrencies came on the scene slightly less than a decade ago, they have been a great benefit to many industries, including finance,...
Bitcoin didn’t evolve fast enough to support everyday financial activity
Circle cuts the option to buy and sell bitcoins. Instead of Bitcoin as a means of payment, the company now wants to use Blockhain...
How do food delivery apps make money?
With the increase in demand for food being delivered these days, you may be mistaken into believing that the only profit a food app...
How to develop a food app for your restaurant in 2021
Mobile technology has changed the way in which numerous organizations work. The food industry is an area where app development has a huge impact....
Key Benefits of Mobile App Development for Small Business
Businesses develop mobile applications to expand their business and reach new markets. The digital industry enables users to accept technological innovations as businesses improvise...
How to Become a Web Developer
The demand for qualified developers is on the rise. In this field of expertise, employment opportunities are guaranteed for years and even decades. According...
M-Commerce: Why going mobile is important for businesses
In the conversation of eCommerce vs. mCommerce, we encounter two substantial though separate means of expanding one's business operations. But, while eCommerce has served...
What is progressive web app development and how to take initiatives
Web development is important to create a website for some purpose. Many small scale and large scale business owners take steps to create online...