Case Studies

One of the most critical times for young people is when they have their first opportunity to leave school. Although leaving school at 16...

In today’s rapidly changing business world, managers are repeatedly faced with a series of problems requiring a range of solutions. Although everyday problems are...

'The industry as a whole is under-achieving.' This was the verdict of the Construction Task Force, led by Sir John Egan, in July 1998....

Business organisations prosper in proportion to their ability to add value to products. The value they create is measured in terms of consumer satisfaction....

In the modern business world, an organisation’s brand image can be as important as the goods or services it produces. A strong brand image...

Consumer research shows that people are looking to adopt healthier lifestyles. Newspapers and television channels bombard us with health information and messages about the...

In 1895 in Czechoslovakia, two keen cyclists, Vaclav Laurin and Vaclav Klement designed and produced their own bicycle. Their business became Skoda in 1925....

Not so long ago, many organisations were quite prepared to take production decisions without any proper analysis of their market. Sometimes decision-makers hit on...

Established markets generate intense competition during which new and innovative marketing strategies are required and new and existing products are developed. As a market develops,...

Differences can come from individual characteristics and life experiences, such as where you went to school or where you live. Being married or in...

For organisations to develop they require a direction. The people who manage the business provide the direction. Taking responsibility for making decisions and running...

The Arcadia Group Limited is one of the UK's largest fashion retail companies with over 25,000 employees, 2,000 outlets throughout the UK and a...

Living in a safe community that provides such a wide range of public services is easy to take for granted. Even as students, the...

Harrods is a brand that is recognised all over the world. Its Knightsbridge store has 1 million square feet of selling space with over...

Tarmac was formed in 1903 as TarMacadam Syndicate Limited. The original name came from the developer of the modern road construction system John MacAdam....

The world of work has changed dramatically in recent years. Gone are the days of jobs for life in which an individual might work...

UNISON is the UK’s biggest public service trade union. It represents 1.3 million members who deliver essential services to the public. These are services...

Customer service can be used to achieve a personal relationship by focusing on meeting needs and requirements. The term can be used to describe...

How much is the business worth? Are sales growing or declining? What about cash flow? These and many other vital questions are regularly tackled...

In order to make judgements about business activities, individuals require information. Accounting acts as an information system by processing business data so that interested...

When we think about the cost of an aircraft, we tend to think of the cost of buying the product rather than the costs...

British Aerospace is a world leader in aerospace and defence with annual sales exceeding £8 billion and an order book of more than £22...

The capital market enables individuals and organisations with spare capital (money which they want to invest) to channel these funds to businesses and other...

The development of a transportation system which links up places both within the UK and across the world has enabled people, goods and services...

Limited companies (those owned by shareholders) are required by law to produce Financial Statements. These statements must be published and made available to shareholders...

CIMA is the Chartered Institute of Management Accountants. Its members are trained and qualified in the vital area of management accountancy. Businesses can only...

PricewaterhouseCoopers was created in July 1998 by the merger of two firms - Price Waterhouse and Coopers & Lybrand - each with historical roots...

An independent research organisation recently examined the work practices of 1,501 companies in six countries. They found that disorganised work practices within these business...

BSI was the pioneer in creating standards. It is the UK's National Standards Body - the world's first. It also plays a prominent role...

Today many of the products that we consume have been brought to us through globally integrated distribution systems. Striking examples are the fruit and...

When Michael Marks and Tom Spencer became partners in 1894, they could not have imagined what they were creating. Their energy, drive and enthusiasm...

Throughout the 20th century, the pace of technological advancement has increased dramatically. The digital revolution, now upon us, will see further massive steps forward....

With the changing expectations of customers, organisations constantly need to adapt to remain competitive. When faced with such pressures for change, managers may look...

“IF YOU CAN INVENT A BETTER MOUSETRAP THE WORLD WILL BEAT A PATH TO YOUR DOOR!” Many of the best business lessons are based on...

The Burton Group is one of the largest fashion retailers in the UK, operating nearly 1,500 outlets and 92 department stores in high streets...

Making products available, wherever they are required, benefits customers. Although customers do not actually view the operation of supply chains, they value product availability...

Governments often propose new initiatives, some of which turn out in the long run to be more successful than others. One key factor affecting...

Responding to the change in the business environment is challenging, particularly for large organisations. The business environment provides both opportunities and threats to the...

Successful organisations are able to compete in tough environments. To do this, they need: capable managers who are willing to face facts and make hard decisionsexcellent...

Returning publicly owned enterprises to the private sector is a process known as privatisation. The effects of privatisation are highly significant as organisations, which...

These days, we are surrounded by 'high-tech' developments. Ordinary citizens may not suffer too much from failing to keep track of new technologies the...

The familiar blue and yellow colours of the IKEA logo (also the colour of the Swedish flag) can be seen in stores in 18...

In a world in which young people follow the National Curriculum and then prepare for examinations, it is easy to ignore some of the...

The textile manufacture and clothing distribution industry has seen dramatic changes in recent years. Consumers’ expectations are higher today than ever before, they expect...

One of the most interesting types of business ownership is that of a co-operative. This is because co-operatives are owned by their members, not...

In providing an overview of the workings of the economy, this case study focuses on the key role of HM Treasury in implementing Government...

There is little doubt that energy is central to our lives. Indeed, it is impossible to imagine our offices, schools or homes without energy....

The strategic road network in England consists of motorways and major 'A' roads. It represents only 3% of all roads in England yet carries...

The UK Government provides a range of public goods and services. The main ones include: educationbenefitslaw and orderdefenceroadsNational Health Service. Within the UK, public expenditure is...

The term utility is widely used today to include those public services which supply water, sewerage, electricity, gas, telecommunications and waste disposal. All of...

Amway is one of the world's largest direct sales organisations with over 3 million Independent Business Owners (IBOs) in over 80 markets and territories....

Everybody faces a degree of uncertainty within his or her daily lives. No matter how well people plan, it is impossible to get rid...

Businesses have a number of objectives. Typical examples include: winning the biggest share of the total marketincreasing salessatisfying customersmaking profit for shareholders. A business' ability to...

Put a Victorian school teacher into a modern classroom, with books and blackboards, and he or she would find little had changed fundamentally. However,...